Managed Services

Trusted to manage and accelerate your outcomes

To meet the evolving needs for transforming their businesses, companies are evolving beyond legacy labor arbitrage outsourcing arrangements.

Top-performing organizations are turning to a more strategic set of managed services to access talent and technology, and to go beyond labor and cost efficiency to achieve greater innovation and higher performance.

PwC's Outcomes Hub

Introducing Outcomes Hub, a tech-enabled solution driven by AI that enhances managed services. Our modular platform accelerates delivery, boosts efficiency, helps cut costs and addresses important business challenges.

Experience the future of managed services with Outcomes Hub.

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How our managed services help accelerate your outcomes

Our managed services help you achieve your ambitions faster by delivering so much more than outsourcing. We bring the capabilities, skills and passion of our people to run your business functions end-to-end, working in partnership with you and your teams.

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Organizations, more than ever before, are facing unprecedented operational challenges and opportunities

Outdated managed services offer little value and are historically focused on business operations and technology that is largely becoming obsolete. Gone are the days of labor arbitrage, now replaced with speed to market, outcomes and resiliency.

Building trust to protect and power your business outcomes
Sourcing the right technology for real results in your digital, cloud and business process focused services
Design solutions to align with your KPIs and strategic vision to gain a competitive edge
High value / deep expertise and industry knowledge
Tech-enabled with innovative solutions, assets and products
Flexible, scalable and leverageable
Analytics and insights-oriented

Industry knowledge is foundational to PwC's Managed Services

We offer managed services that are built on our deep knowledge across industries including consumer markets, energy, utilities and resources, financial services, health industries, industrial products, technology, and media and telecommunications.

Our teams bring years of industry experience and are at the core of our managed services business. It’s embedded in our business to stay up to date with the latest industry trends, technologies and best practices, which can be challenging to maintain in-house.

Our managed services offerings

PwC brings a consultative-first approach to operations with our portfolio of managed services offerings. Our managed services teams support your strategy across a variety of business functions by accelerating operations with the right tech and talent, helping you advance your business with actionable insights and expanding capabilities with trusted collaboration.

Business Outcome Managed Services

  • Customer
  • Finance
  • Human Resources (HR)
  • Legal
  • Procurement and Supply Chain
  • Sustainability
  • Tax
  • Transformation

Risk and Regulatory Managed Services

  • Cyber
  • Enterprise Risk and Controls Monitoring
  • Financial Crime
  • Internal Audit
  • Third Party Risk Management and Operations Resilience  

Technology Managed Services

  • Artificial Intelligence (AI)
  • Application Evolution
  • Cloud Operations
  • Data, Analytics and Insights
  • Engineering Operations
  • Enterprise Testing

“PwC's symbiotic relationship between its consulting, implementation, and managed services offerings positions it as a digital business partner to customers, fulfilling multiple functions from advising on best-in-class solutions to running their end-to-end IT stacks.”*

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Nikki Parham

Nikki Parham

Principal, Managed Services Platform Leader, PwC US

Tony Morgan

Tony Morgan

Principal, Technology Managed Services, PwC US

Jennifer Yanoff

Jennifer Yanoff

Principal, Managed Services Chief Operating Officer, PwC US

Tim Canonico

Tim Canonico

Principal, Business Outcome Managed Services, PwC US

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