Postal industry services

  • Can you respond effectively and timely to market liberalisation?
  • Can you maintain market share and competitive advantage?
  • Can you optimise your network capability?

Gradual deregulation along with Quality of Service (QoS) requirements and Universal Service Obligation (USO) create challenges for all organisations operating in the postal industry. In addition, the liberalisation of the postal market throughout Europe has led to new emerging issues such as:

  • funding the provision of universal service
  • remaining competitive by enhancing efficiency and quality in order to maintain market share and economies of scale
  • providing services at prices that reflect customer needs
  • balancing regulation to allow market entry and maintain universal service provision.


How can we add value to your organisation?

We offer a wide range of services that address the needs and challenges in the postal sector:

We have significant experience in designing/conducting surveys, analysing the impact of the changes in the postal market. Our team will help you assess the current state and evaluate possible future scenarios for the postal sector (such as trends, opportunities, best practices). To this end, we use a variety of research methods and tools (i.e. questionnaires, online survey tools, interviews).

Our services comply with all legislative, regulatory, technical and business requirements and are delivered by professionals with extensive experience in complex domestic projects and similar multinational assignments. Our culture is to work collaboratively with our clients, to deliver a successful result, with knowledge transfer.

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