Automation is the application of technology for the benefit of work activities. Individual applications perform recurring tasks, allowing employees to spend their time on more important tasks, while the easier ones are undertaken by technology for them. Examples include software that automatically forwards customer complaints sent by email. Customer complaints can be automatically forwarded to the specific person that processes the complaint, rather than via multiple recipients.
Why data automation
Significant reduction in effort on legacy manual, data-driven processes
Reduce reliance on IT for technology solutions and retain control of your department's automation outcomes
Drive shorter cycle times and more accurate/timely processes
Provides quick wins with relatively low spend to your organisation
Workforce shift from mundane process execution to innovation strategy and other value added activities
Immediate results and ability to create ad-hoc reporting and analytics
Create a catalyst for driving process improvement initiatives
Enhace transparency and visibility into source data, improving auditability of calculations
PwC and Alteryx
Upgrade from busy-work to brain-work
