This page will share live updates on the progress of the FTX Digital liquidation for FTX International customers who have elected to participate in the Bahamas Process. You can view the current focus of the Joint Official Liquidators (“JOLs”) and the expected date that each stage in the FTX Digital Claim Portal will be opened. Note: Not all customers will receive invitations to start each stage of the portal at the same time.
Customers will be notified of any updates made to this page through the official FTX Digital X account (FTX_DMOfficial). Last updated 21 October 2024
Note: To expedite the claims process the JOLs have designed the portal so that each stage does not need to be completed in a set order and customers may have more than one stage open at any one time. This will not impact the progress of your claim.
| Stage | Launch status | Action required | Last updated |
|---|---|---|---|
Stage 1: Account Registration
Stage 2: Electronic Proof of Debt Submission |
These stages are closed to new submissions. | For those who submitted a claim in the FDM portal, no further action is required. If you submitted a pdf version of the proof of debt form, we expect to email in early November 2024 inviting you to create an account on the FTX Digital Claim Portal. | 21/10/24 |
| Stage 3: Claim Adjudication | The JOLs are currently reviewing claims. | No further action is required by customers for this stage unless you are contacted by the JOLs.
If we require additional evidence to adjudicate your claim you will receive an email inviting you to check the portal. Otherwise once your claim has been adjudicated, your adjudication notice will be uploaded to the portal and you will receive an email notification. |
21/10/24 |
| Stage 4: Identity Verification | KYC invitations are being sent to customers in batches.
Customers have started to receive invitations, however not all customers will receive an invitation at the same time so please do not be concerned if you are yet to receive this. |
You will receive an email inviting you to start your Identity Verification. Please complete your submission within 30 days of receiving the invitation.
Customers who do not satisfy the KYC request within 60 days of the second request (90 days from the first request) will be deemed to have forfeited their right to receive a distribution. |
21/10/24 |
| Stage 5: Payment Instruction Submission | This stage has not been opened. | You will receive an email notifying you that the Asset Transfer Dashboard is open in the portal, this will feature three sections (see below). | 21/10/24 |
| Stage 5A: Convenience class selection | This stage has not been opened. | This section of stage 5 is only applicable for customers with balances of US$50,000 or greater. This is expected to open mid November 2024. | 21/10/24 |
| Stage 5B: Tax details | This stage has not been opened. | Once this stage is launched, customers will be required to submit tax residency information. This section of the Asset Transfer Dashboard is expected to open in mid November 2024. | 21/10/24 |
| Stage 5C: Payment agents | This stage has not been opened. | Once this stage is launched, customers will be required to provide information to facilitate a payment. We will share an expected launch date in the coming months. | 21/10/24 |
