Consumer and industrial products and services

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Consumer and industrial products in Botswana

Thriving in a dynamic landscape: Delivering value in Botswana's CIP sector

Botswana's consumer and industrial products (CIP) sector is a cornerstone of its economic diversification strategy, playing a vital role in job creation and local value addition, and meeting the evolving demands of a growing population. From retail and FMCG (fast-moving consumer goods) to manufacturing, mining suppliers, and industrial services, this sector faces a complex interplay of forces: shifting consumer behaviours, technological disruption, supply chain vulnerabilities, sustainability imperatives, and the constant pressure for efficiency and growth.

At PwC Botswana, we understand that businesses in this sector require agile strategies and robust operational models to succeed. We leverage our deep local market insights combined with PwC's extensive global industry expertise to help consumer-focused brands and industrial enterprises in Botswana navigate these challenges, seize opportunities, and build sustainable competitive advantage.

Key trends shaping Botswana's CIP sector

The CIP landscape in Botswana is being shaped by several critical trends:

  • Evolving consumer demands: A growing middle class, increasing digital literacy, and a younger demographic are driving demand for convenience, value, diverse product offerings, and more digital engagement channels.
  • Digitalisation and e-commerce: The acceleration of digital adoption, though nascent in some areas, is transforming retail and distribution models, creating opportunities for online sales and data-driven insights.
  • Supply chain resilience: Global disruptions highlight the need for more resilient, localised, and diversified supply chains to ensure continuity of production and distribution.
  • Industrialisation and local content: Government initiatives to promote local manufacturing, beneficiation, and procurement are creating new opportunities and requirements for industrial players.
  • Sustainability and ESG: Increasing awareness and regulatory push for environmental, social, and governance (ESG) factors are influencing product design, operational practices, and consumer purchasing decisions.
  • Regional integration: Businesses are looking at expanded market access within the SADC region, requiring strategies that account for cross-border trade, logistics, and regulatory harmonisation.
  • Operational efficiency: Continuous pressure to reduce costs, improve productivity, and enhance speed-to-market remains paramount across both consumer and industrial segments.
Woman training a group of people
Woman training a group of people

How PwC Botswana empowers your CIP business

PwC Botswana offers comprehensive services tailored to the unique needs of CIP companies. We help clients innovate, operate efficiently, mitigate risks, and achieve sustainable growth.

1. Sustainability and ESG integration

Navigate the journey towards responsible business. We help integrate ESG principles into your operations, supply chain, and product development, including carbon footprint reduction, circular economy initiatives, and sustainable sourcing.

2. Regulatory compliance and risk management

We help you navigate the regulatory landscape, ensure compliance with local and international standards, and build robust risk management frameworks to protect your operations and reputation.

3. Tax advisory

Optimise your tax position and ensure compliance with Botswana's tax laws and regional implications. Our experts provide advice on corporate tax, VAT, customs duties, and transfer pricing.

4.  External audit (statutory audits and

 Audit across the consumer and industrial value chain: manufacturers, distributors, retailers, and associated service providers, and verification of governance disclosures, internal controls, and risk management processes to support transparent stakeholder reporting. This ensures financial reporting aligns with Botswana regulatory requirements and international standards (IFRS).

5.  Internal audit, risk governance and controls

Expanded internal audit coverage across procurement, production, quality, supply chain, aftersales, and IT systems to strengthen governance and risk management and provide independent assurance that informs strategic decision-making, protects value, and drives performance improvements.

Furthermore, we can implement risk-based testing across revenue streams, warranty processes, inventory, regulatory compliance, data privacy, and cybersecurity, with concrete recommendations to elevate the control environment.

Include audit and internal audit services

Why partner with PwC Botswana?

  • Local insight, global reach: Benefit from our in-depth understanding of the Botswana market, its consumers, and industrial ecosystem, backed by PwC's global network of sector specialists and best practices.
  • Industry-specific expertise: Our teams comprise professionals with hands-on experience and deep knowledge of the CIP sectors, understanding your unique pain points and opportunities.
  • Commitment to impact: We are dedicated to helping businesses contribute to Botswana's economic growth and sustainable development.

Innovate, grow, and lead in Botswana's CIP sector

PwC Botswana is your trusted partner in navigating the complexities and capitalising on the opportunities within the consumer and industrial products sector. Whether you are a local manufacturer, a retail giant, or an industrial supplier, we are here to help you achieve your strategic goals.

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Contact us

Icho Molebatsi

Icho Molebatsi

Partner, PwC Botswana

Tel: +267 395 2011

Kosala Wijesena

Kosala Wijesena

Partner, PwC Botswana

Tel: +267 395 2011

Rudi Binedell

Rudi Binedell

Partner, PwC Botswana

Tel: +(267) 3709 700