Coronavirus (COVID-19): How to react as an Organisation

COVID-19 is causing significant social and economic impact on organisations. This page provides information to help you prepare your organisation and respond to the coronavirus-crisis.

The COVID-19 outbreak has been declared a public health emergency of international concern by the World Health Organization, causing huge impact on people's lives, families and organisations.

As the national response continues to develop, we know that organisations are facing several risks to which they need to respond rapidly. We are working closely with firms and other organisations in Switzerland and internationally to help them prepare and respond to the different scenarios emerging from the coronavirus-crisis.

Here you will find a checklist with key considerations, information on loans and financial risk management, plus more information that can help your organisation deal with this crisis.

 

Key concerns that are emerging include:

 

Crisis management

From our experience, a strongly developed crisis response capability is required to ensure the efficient management of incidents in order to minimise associated negative impacts, meet government priorities around maintenance and confidence, and to ensure the continued delivery of critical national infrastructure. Many organisations have these plans in place for the workplace and supply chain but COVID-19 has already unveiled flaws in some. Given the unknown variables surrounding the outbreak, it is important to review crisis and business continuity plans, develop different scenarios and put them to the test. 

Contingency planning

With COVID-19 spreading across the globe, businesses face increased levels of uncertainty. Mitigation strategies such as social distancing can affect a business’s value chain on different levels.
In order to ensure the continuity of a business, a clear view on risks, weaknesses and causal relationships needs to be understood. So, we recommend establishing contingency plans to evaluate the impact of different scenarios on liquidity, and other financial and operational metrics
To develop a contingency plan suitable for your business and situation, our experts recommend the following:

  • update your financial position and resource planning analysis to assume staff sickness
  • assess situation of key suppliers and customers
  • assess supply chain stability and alternatives
  • consider the position of other key stakeholders (e.g. shareholders, banks, regulatory authorities etc.)
  • assess and prepare short-time work schemes
  • ensure system continuity, in particular Treasury and ERP-Systems
  • develop “what-if”-scenarios and action plans
  • assess insolvency law-related matters

 

Read about PwC’s Dispute Advisory Services

Reto Brunner

Partner, Advisory, Zurich, PwC Switzerland

+41 58 792 14 19

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Benjamin Rutz

Director, Business Restructuring Services, Zürich, PwC Switzerland

+41 58 792 21 60

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Finance and liquidity

Next to health and safety issues, liquidity is of great importance to any company. It’s at the core of any company-system and what keeps the company running. Make sure you consider the following three crucial steps, to preserve liquidity and safeguard business continuity:

1. Immediately discern your current financial position
2. Take action to protect this position and consider all means of help and funding
3. Manage internal and external stakeholders accordingly

Treasury and financial risk management

For certain companies funding is becoming very tight, and there is a shortage of cash. Foreign exchange rates and commodity prices are very volatile, and credit risk is increasing, both for clients and possibly banks.

  • Cash flow forecasting: Rapid deployment of a cash flow forecasting process (using data analytics)
  • Board reporting: Implementation of continuous, either daily or weekly, reporting to the board on the status of cash, funding and exposures
  • Financial risk management: Revisit the FX and commodity hedging strategy (including financial reporting / hedge accounting) and your credit risk measurement and strategy

Michiel Mannaerts

Partner Treasury and Commodity Management, Geneva, PwC Switzerland

+41 58 792 92 10

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Sebastian di Paola

Chairman, Geneva, PwC Switzerland

+41 58 792 96 03

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Workforce

Managing disruption to people and productivity from the Coronavirus.

The impact of COVID-19, as well as current and preventative measures taken against it are a major workforce concern of businesses around the world today. Many organisations are facing different challenges, including:

  • the wellbeing and welfare of the workforce, and as well ensuring productivity and execution;
  • maintaining employment in the face of declining demand or redeploying the workforce as the operating models adapt to changing consumer preferences and demand;
  • attuning HR policies for a fluid and developing situation e.g. quarantine periods, return to work after illness, sick pay, employment law, repatriation to name a few

Please find more information and your direct contact person, for each specific topic, via the section buttons below.

Legal advice on employment

COVID-19 significantly affects the established employment processes and routines. It’s a major challenge to quickly adapt to this extraordinary situation to the best benefit of the company and its workforce, all in compliance with the Swiss employment law framework.

How do I keep my workforce and still be able to reduce salary costs despite less workload?
Short-time work compensation: We can guide you through the entire procedure of submitting a request for short-time work, and all related legal matters.
We can support you in all employment-related issues, including:

  • Working time management: overtime, compensation, holidays etc.
  • Working location: Home-office, working remotely etc.
  • Special advice in relation to the Swiss Federal Council’s COVID-19 ordinances, particularly for employees at high risk or changed modalities of providing the work (social distancing).

Ivana Vidakovic

Head of Employment Law, Zurich, PwC Switzerland

+41 58 792 4764

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Operations and Supply Chain

Where clients are reliant on supply chains in affected areas, rapidly depleting stock levels are becoming a significant risk and clients are working through strategies for alternative sourcing. In certain cases, clients are showing signs of distress and stakeholders (e.g. lenders) are concerned about the future viability of the business. We are discussing different potential scenarios and what these mean for their operations, for example, as cases of viral transmission emerge in different territories.

Supply chain continuity

“Navigating Your Business Through Turbulent Times” - a practical guide to continue supply chain and operations in the face of the COVID-19 crisis

Consumer buying behaviour, driven by media news and governmental conditions, is very hard to predict. Many clients face significant changes in market demand.
Supply interruptions due to factories with workforce- and/or supply-shortages, supplier bankruptcies, delayed processing at borders drive unreliable supply chains. Additionally, clients face workforce capacity challenges and the need to quickly adopt new ways of working.
The externally-driven challenges require immediate action in adjusting the demand/supply agreements. Business processes, as well as master data, set in place to control a “business-as-usual” environment, should reflect the needs of the current, radically different environment.

Christoph Wellinger

Senior Executive Advisor, Supply Chain & Operations, PwC Switzerland

+41 58 792 12 99

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Contact us

Julie Fitzgerald Wieland

Julie Fitzgerald Wieland

Partner and Leader Finance Transformation and Growth & Markets, PwC Switzerland

Tel: +41 58 792 26 80

Reto Brunner

Reto Brunner

Partner, Advisory, PwC Switzerland

Tel: +41 58 792 14 19

Norbert Kühnis

Norbert Kühnis

Partner and Leader Family Business & SMEs, PwC Switzerland

Tel: +41 58 792 63 63