Phase One of measures in response to the novel coronavirus (COVID-19)

Effective 1 April 2020

Overview of the safeguards that PwC has implemented to minimise the potential impact:

• Minimization of the presence at the office and clients’ premises to the greatest extent that is practically possible by extending remote working for our employees. Our technology tools enable us to continue serving  our clients minimising any disruption.
• In line with increased social distancing measures issued by EODY and the general curfew imposed since 23 March 2020, all PwC Greece buildings, although they remain open and are fully functioning, will have restricted assess, until further notice.
• When physical presence, either in our premises or at a client site is considered as absolutely necessary, plans are in place to monitor such criticality and to manage the commuting needs of our people, in line with government guidelines. All such physical presence requires prior approval from Senior Leadership.
• Monitoring of virus spread on a daily basis and mapping emerging clusters of cases to take actions.
• PwC people who have come into direct contact with a confirmed COVID-19 case are required to isolate themselves at home and monitor their health for 14 days from the time of contact.
• During these periods of isolation, our people are also advised to monitor their health condition and seek medical consultation, or medical care, in line with EODY guidelines.
• Launch of a centralized task force to manage our Pandemic Business Continuity Plan and an internal COVID-19 microsite for all updates and questions. The microsite is regularly updated with advice and guidance on how our people can help prevent the spread of the virus, while looking after each other and continuing to serve our clients.
• We have reviewed various scenarios with our crisis teams and stakeholders in preparation for possible PwC cases and other types of impacts.
• Establishment of a support network (e.g., Emergency Hotline, Global Security team, local office leaders) for questions, guidance or to report potential exposure.
• Commitment to providing clean, safe spaces in our offices through regular disinfections to all our buildings, availability of hand sanitizers and disinfectants distributed in all our offices. 
• Not permitting visitors' presence to our offices and only considering specific situations upon Senior Leadership approval.  In such cases appropriate monitoring measures and mechanisms are in place. 
• Communication with our suppliers and service partners to confirm that they have appropriate plans and arrangements in place to ensure the continuity of the supply of goods and services to PwC.

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