Shifting patterns: the future of the logistics industry


What will the logistics marketplace look like in five to ten years?

Like most other industries, transportation and logistics (T&L) is currently confronting immense change; and like all change, this brings both risk and opportunity. There are many ways the sector could develop to meet these challenges, some evolutionary, others more revolutionary. 

In this paper we discuss four key areas of disruption T&L companies need to focus on now:

  1. Changing customer expectations 
  2. Technological breakthroughs 
  3. New entrants to the industry
  4. Redefining collaboration

We then take a closer look at how some of these key disruptions may interact and explore four possible future scenarios for the industry:

  1. Sharing the PI(e)
  2. Start-up, shake-up
  3. Complex competition
  4. Scale matters
     

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Penelope Kourkafa

Director, Internal Firm Services, Marketing & Communications, PwC Greece

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