PwC rated as a Market Maker for Salesforce Globally

capioIT has released its report ‘Salesforce Global Systems Integration and Services Providers Capture Share Report - 2023.’  In this report PwC is ranked as a Market Maker.

capioIT notes, ‘Salesforce continues to dominate the SaaS and Customer Experience ecosystem, and it is the benchmark SaaS and Customer Experience platform. Ensuring and measuring customer experience during the COVID period was critical for the platform's growth.’

Speaking on PwC’s capabilities, the report states, ‘Deep industry and transformation experience is at the centre of what it offers clients. It is also increasingly leveraging the PwC portfolio to provide innovative and creative client solutions by leveraging audit and tax capabilities.’

When mentioning the characteristics of the market maker ranked providers, the report states that PwC’s top three capabilities are: 

• Solution Portfolio Depth 

• Country Solution Development

• Salesforce Ecosystem Partnership

Ian Kahn, Salesforce Practice and Alliance Leader, PwC US, said: ‘We are thrilled to be ranked as a Market Maker for Salesforce providers globally by capioIT. Every engagement for us means enhancing our relationship with client executives to provide digital transformation based on cloud platforms. Enabled by Salesforce, powered by business perspective, and geared for innovative experiences, the new value equation goes end-to-end with Salesforce to bring customers closer with every click.’

Read the report here