Transforming Spend & Payables using PwC India's Agentic AI Intelligent Spend Management Suite

February 24, 2025

The Intelligent Spend Management Suite by PwC India is now getting powered with Agentic AI which is domain led and designed to optimize and streamline an organization's spending & payable processes. In today's dynamic business environment, enterprises struggle with challenges like business efficiency, process effectiveness and stakeholder experience. PwC India's Intelligent Spend Management Suite is crafted to address these needs by offering an integrated approach that combines operational orchestration, process automation, and now AI agents.

At its core, the Intelligent Spend Management Suite leverages innovative advances in Technology such as workflow, process orchestration and now will have Generative AI powered agents to create ease of processing. The platform enables touchless processing and tailored insights for vendors for actions like buying decisions, exception management and due diligence based on data and domain context and execute validations for contracts and tax. This enables organizations to identify cost-saving opportunities and inefficiencies within the spend and payables management processes. By automating routine tasks, the suite enhances vendor experience, deliver process outcome of on time payments and finally manage compliances proactively with low manual effort and errors, allowing teams to focus on strategic activities that drive value.

The platform is agile and will now support Multi Agent Large Language Models (Multi LLMs) and can be deployed with different agentic platforms as well. With its invoice extraction available as plug and play, it improves enterprise’s existing tech spend while giving flexibility to shift to full AI based extraction. The Intelligent Spend Management Suite also facilitates collaboration across departments, promoting a faster approval cycles and easier processing.

Joe Atkinson, Global Chief AI Officer, PwC, said “In our Annual CEO Survey, executives reported high expectations for AI in 2025. Agentic solutions will be key to making progress in 2025, bringing together the power of people and technology to transform businesses. Agentic AI solutions like PwC’s Intelligent Spend Management Suite will be at the forefront of that business reinvention. We are only beginning to tap into the power of Agentic AI, and the domain expertise of PwC professionals coupled with cutting edge innovation will deliver not just amazing technology, but true business results for our clients.”

Manpreet Singh Ahuja, Partner, Chief Digital Officer, PwC India said, “PwC’s Intelligent spend management platform’s next-generation is an enterprise-grade AI solution designed to drive tangible business outcomes. It transforms AI agents from concept to reality, ensuring seamless integration with existing tech investments while enhancing efficiency and decision-making for clients”

Vishy Narayanan, Partner, PwC Asia Pacific Digital & AI Leader, PwC Malaysia, said, "According to PwC's 2025 AI Business Predictions, AI agents have the potential to double workforce productivity by acting as digital teammates that handle routine tasks, enhance decision-making, and drive strategic innovation. PwC's Intelligent Spend Management Suite exemplifies this potential by embedding AI-powered agents into accounts payable workflows, automating processes, and delivering actionable insights. This universally adaptable solution empowers organizations to transform their spending functions into strategic enablers while ensuring seamless integration with existing systems. With AI's transformative power at its core, this suite positions businesses to thrive in a future defined by human-AI collaboration."

In a recent PwC-sponsored IDC Spotlight, titled ‘Transforming Accounts Payable: The Path to Modernization, Efficiency, and Strategic Insights’ (January 2025, # AP7881X), analysts state that, “PwC’s AI driven product is designed to improve effectiveness and experience, offering persona-specific AI tools. The product has an underlying orchestration workflow connecting stakeholders from supplier sending invoices to payment teams including tax, contracts, and buyers. Alongside embedded AI, the platform also has traditional features such as supplier portal, AI-based OCR for invoices, validations, transactional data storage, and enterprise resource planning (ERP) integrations, making the AI agents work seamlessly. With this solution, PwC aims to enable value unlocking with a road map for ROI realization for the stakeholders including CFOs, controllers, and purchasing managers.”

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Rob Donnelly

Rob Donnelly

Global Analyst & Advisor Relations Leader, PwC US

Tel: +1 (917) 471 3355

Strategy + business, a PwC publication

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