February 09, 2023
Leading market analyst, capioIT’s latest report on Salesforce integration and services in AsiaPacific reveals key trends and leading providers in the region.
In regard to the Salesforce landscape, capioIT notes, ‘From the System Integrator (SI) perspective, the Salesforce ecosystem in the Asia Pacific is buoyant. All global firms have a local presence in the region with mature capabilities commonplace. The growth in local providers is so essential for the regional market. All major areas of the Asia Pacific have an emerging ecosystem of providers of Salesforce services. This is critical to growing the ecosystem and will likely encourage more investment. Building local providers is the number one priority for the regional Salesforce partner group.’
Speaking on PwC’s capabilities, the report states, “PwC offers deep industry and transformation experience across enterprises in the region. The top three PwC capabilities are:
Customer Satisfaction
Industry Solution Development
Internal R&D.’
David Tan, Partner, Australia and Asia Pacific Leader for Salesforce, PwC Australia, said: ‘We are delighted to be ranked as a Market Maker for Salesforce providers in the Asia Pacific region and in particular be noted for our customer satisfaction and industry solution development. As a firm our mission is to build trust in society and solve important problems. Helping our clients deliver real business value is core in everything we do. To help meet their needs, we introduced a new equation that brings together our community of solvers with perspectives that ensures a human centered, outcome focused and experience led approach to transformation in our connected and digital world. Enabled by Salesforce, powered by business perspective, and geared for innovative experiences, our new value equation goes end-to-end with Salesforce to deliver demonstrable and sustainable business outcomes.’
Anjumara Syed, Partner and Leader for Salesforce, PwC India, said: ‘We are really pleased to be named a Market Maker by capioIT. Together, PwC and Salesforce help our clients create a competitive edge. To help meet customers’ needs, we introduced a new equation that ensures every engagement is relationship enhancing. We draw upon our capabilities and salesforce implementations in order to enable our clients’ success.
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