Purpose, values and behaviours

Our purpose grounds our existence. Our values guide our actions. Our behaviours are how we bring it to life.

Our purpose is to build trust in society and solve important problems.

In an increasingly complex world, we help intricate systems function, adapt and evolve so they can deliver sustained outcomes for communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. 

Creating a common purpose will help to steer business through the next stage of evolution, as the systems upon which economies and societies depend are disrupted and evolve.

Our why | Purpose

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Our how | Values

Our values guide our actions.

While we come from different backgrounds and cultures, our values are what we have in common. They describe the expectations our clients should have of us, describe how we work with each other, and hold us accountable to do our best. They guide our actions and enable our success.

Our five values set the context in which we strive to fulfil our purpose.

What do these values mean in practice? 

When working with our clients and colleagues to build trust in society and solve important problems, we...

Act with integrity, make a difference, care, work together and reimagine the impossible

The PwC Professional | Our behaviours

Our behaviours define how we bring our purpose, strategy and values to life.

How I lead & deliver value as a PwC Professional Trusted Leadership Distinctive Outcomes Trusted Leadership Distinctive Outcomes PwC Professional Inspire Champion I understand my impact and people want to work with me I commit to quality, integrity and inclusive behaviour I create positive energy I perform quality work with objectivity, professional competence and care energy I’m comfortable with not having all the answers and encourage people to ask questions I act ethically and speak up about inappropriate behaviour I listen, empathise and put the well-being of people first I am an ally and advocate for people I do what I say and say what I do I manage risks by following our policies and consulting I create a respectful space where all voices are heard and everyone feels like they belong I contribute to healthy ways of working to allow us to be our best Empower Build I coach and work side by side with others I apply a business mindset to my work to increase PwC’s success I communicate often, sharing context and vision of how things fit together I make meaningful contributions and embrace challenging opportunities I’m flexible as things change I develop skills and expertise to be the best at what I do I help people move through challenges and instil confidence I introduce the impact of global/ local events and industry trends I trust people to make decisions I create value by connecting clients to PwC capabilities, where appropriate I speak the truth, even when it’s hard I build trusted relationships by connecting to what matters to others Evolve Deliver I grow as a person and guide us into the future I collaborate across PwC to deliver quality and distinctive client experiences I’m curious and encourage curiosity I engage diverse perspectives across teams to deliver the best outcomes I experiment and search for unexpected solutions I use leading technology responsibly to innovate and deliver I reflect and hold myself accountable for learning & sharing lessons learned I hold myself and others accountable to deliver an exceptional client experience I build inclusive communities and teams where diverse people, skills and ideas thrive I enhance my impact by welcoming, giving and acting on feedback I raise a bold point of view to advance our thinking I work with my team to solve today's challenges with the future in mind

When you consider the expectations of our clients, our people and society, one thing is clear: we must evolve to keep pace with the needs of a rapidly changing world. Doing so requires new skills, new ways of thinking, and new capabilities that are consistent across our network. We need a different way to lead and deliver value. And we must begin with integrity.

Trusted Leadership and Distinctive Outcomes are how we deliver on our purpose and strategy, serving our clients and living our values in every interaction, everyday. Guided by Trusted Leadership and Distinctive Outcomes, we'll work to create a better tomorrow.

At PwC we believe it is our obligation - and our opportunity - to take the lead and work together for a better tomorrow. This means our purpose, strategy, and values working as a system: Our purpose grounds our existence. Our strategy directs our focus. Our values guide our actions. And the PwC Professional describes how we behave to bring it to life. And when we behave in this way, we unlock the full potential of our global network. We become an unrivalled place to work and solve together for our clients and society. 

Our Code of Conduct

The trust that our clients, our communities and our people place in PwC, and our high standards of ethical behaviour, are fundamental to everything we do. Our purpose, values and behaviours underpin our Code of Conduct which is our frame of reference for the decisions we make every day. It's how we do business.

 

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Explore the Code of Conduct

Contact us

Colm Kelly

Colm Kelly

Global Corporate Sustainability Leader, PricewaterhouseCoopers International Limited

Bethan Grillo

Bethan Grillo

Managing Director, Global Corporate Sustainability, PricewaterhouseCoopers International Limited

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