Banks across Southeast Asia are now at an inflexion point. As the region grapples with recovery post-COVID, the rise of fully digital market entrants and competition from other non-bank players, digitalisation has evolved from a strategic play to a matter of survival for incumbent banks.
PwC’s Digital Banking Survey 2022 aims to elicit viewpoints and perspectives on the most pressing issues and questions around digitalisation for banks across Southeast Asia, providing valuable insights on the state of the current playing field, understanding prominent trends and identifying key areas of focus for digitalisation.
This survey is targeted at key decision makers at banks across Southeast Asia. Respondents will receive a tailored report upon request which provides an analysis on their position in comparison to their peers.
Neha Mani
Financial Services Strategy and Operations Director, South East Asia Consulting, PwC Malaysia