Sludge, a term popularised by Nobel laureate Richard Thaler and Harvard Law School professor Cass Sunstein, refers to the bureaucratic inefficiencies and unnecessary obstacles within an organisation that hinder decision-making, innovation and reinvention. Use the tool above to calculate your ‘sludge tax’: the time and money organisational friction is costing you and your company.
Calculator illustrations by Aad Goudappel
Explore the June issue of strategy+business to learn about how to reduce organisational friction.
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