PwC and SAP: AI solutions for business transformation

Our  Values– Investment, Commitment, Adoption of AI at PwC

Today, strategically identifying high-value areas for AI-powered SAP enhancements has the potential to transform businesses, industries, and ecosystems, unlocking unprecedented value opportunities. To effectively leverage GenAI-powered SAP innovations, it is vital to identify opportunities and strategically position them, which requires a deep understanding of SAP’s portfolio, landscapes, customer roadmaps, industry trends, and market dynamics.

To take advantage of the opportunity businesses currently face, working with the right advisory firm becomes important. Our commitment to SAP co-innovation and our responsible approach to AI technology adoption make us a valuable collaborator for organizations seeking GenAI SAP solutions.  PwC stands out by combining decades of business and industry knowledge, unmatched experience with SAP solutions, award winning products, and a leading R&D organization which is continuously innovating.

Our goal is to assist SAP clients in reimagining their businesses through the transformative potential of generative AI. As OpenAI's largest enterprise customer we are actively engaged in GenAI with a majority of our client accounts, alongside discussing the use and implications of AI with many of our audit clients.

With our extensive technological knowledge, solution-led thought leadership and strong alliance with SAP, PwC is well-equipped to help guide your organization on this inspiring and exciting AI journey.

SAP’s CEO Christian Klein praises PwC as an AI innovator

Our Results – recognized by SAP for Technological Excellence

At PwC, we are committed to your future: our $1 billion investment in expanding and scaling AI offerings keeps us at the forefront of innovation. During the 2024 SAP Sapphire Orlando opening keynote, SAP CEO Christian Klein praised PwC’s AI solutions. Specifically, our ‘Autocommenting with GenAI’ solution, which narrates and analyzes intricate financial statements, earned high praise as a ‘really damn good [AI] engine.’ This groundbreaking application of GenAI showcases how PwC can assist SAP clients in solving their most difficult challenges. 

SAP's recognition underscores our dedication to industry leading, enterprise-ready, responsible AI solutions across various business disciplines.

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How is PwC leveraging GenAI for our clients? Hear the thoughts of PwC's Michael Rasch and Neil Morton as they talk to the firms latest GenAI solutions which harness the power of SAP.

We use GenAI to make our projects for our clients much more efficient and productive. By writing test scripts, reuse experience we had in older implementations.

So this is already a spot-on and second, use GenAI of course, for the benefit of the client when it comes to customer solutions.

When it comes to reporting angle, when it comes also to calculation, when it comes to financial statements, there is a bunch of AI solutions we have ready to go or under development, in discussion with clients.

So this is also where the future lies.

What we see here, and we are happy to support our clients on this angle as well.

Sustainability, big transformation projects with our clients. Obviously one of the questions that will always come up is, how do we leverage artificial intelligence into that, right?

And I think we have to, as PwC, to be honest to the clients. And moving forward in FY25 of our business, AI is going to be very important. Let’s face it. But its importance is going to be driven by how we help customers efficiently apply artificial intelligence into their business processes, making their operational excellence better. And by saying that, it also means potentially changing business models that they’re running on, knowing it’s a volatile economy in many areas and it does require them to be very agile. So this is where I believe, besides automation, the efficiency, it’s also about making sure they can adopt very quickly to how economies and markets and supply chains are changing, which will drive their profitability to a certain extent.

And we hope that obviously in this area, with the expertise across tax, across all the transformational areas, across the technologies we can provide, this will be to the benefit of our clients when they embark on the journey in leveraging AI as part of their business.

Our Strategy:  Enterprise-readiness for GenAI on SAP

PwC’s approach to leverage GenAI for SAP spans across functional and non-functional dimensions:
 

PwC The 3 Dimensions of ourGenAI Strategy for SAP Available Objective Scope Mission PwC Industry andfunctionalenhancementsPwC Delivery AugmentationSAP AI Portfolio Efficiency and effectivenessImproving qualityReducing risk Identify & deliver enterprise-readyhigh impact ERP processreengineering. Readiness on SAP’s GenAI PortfolioIntegration scenarios for SAP GenAI partner solutions(e.g. AWS, Google, MSFT, UiPath, etc.) SAP Transformations,Managed Services SAP GenAI-poweredproducts or features Mapping against PwC PDM andSAP Activate Functional use-cases, End-to-Endprocesses,Analyctics, and Industryscenarios. SAP Joule, BTP GenAI Hub Finance, Utilities, BPM, ESG, Analytics.

SAP’s Portfolio

We are invested in helping our customers make the most of SAP's Business AI-powered features, such as SAP Joule, SAP BTP GenAI Hub, and SAP Build Code to support Clean Core development in BTP. Currently, PwC is assisting many clients in creating a strategic SAP Business AI adoption roadmap and sharing leading practices to make sure they are well-equipped to embrace SAP innovations.  By doing so, our clients will be able to enhance their competitive advantage and remain leaders in the evolving SAP landscape.

PwC Delivery Augmentation

Working with SAP and clients with state-of-the-art leading practices, we have created a GenAI-powered toolkit that helps enhance SAP's Activate methodology. This toolkit streamlines SAP transformation projects and conversions, resulting in greater efficiency and success. It achieves this by reducing delivery time, enhancing quality, enabling compliance, reducing risk, and promoting the Clean Core principles.

Through our advanced GenAI framework, clients can benefit from PwC's extensive SAP knowledge and project experience, as we begin with the desired business outcome and work backwards to build the tech.

PwC GenAI-powered Industry and Functional Enhancements

With decades of SAP delivery experience, close collaboration, and co-innovation with SAP, PwC is uniquely positioned to assist our clients in applying GenAI-powered automation. Our targeted approach enhances the SAP standard scope, enabling better results.

Today, PwC’s clients can take advantage of our extensive GenAI-powered automation portfolio, which includes functional and industry-specific solutions. Our strategy involves providing high-value solutions while addressing specific non-functional requirements unique to GenAI, such as those related to cybersecurity, responsible AI, governance, risk, and compliance.

Our GenAI-powered solutions have already made a significant impact in the market, particularly in BPM, Analytics, Finance, DSC, HR, Utilities and ESG. This is evident from our recent SAP Innovation and SAP Pinnacle Awards wins.

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Transform your business with advanced AI solutions with PwC and SAP

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If you're interested in learning more about how PwC can help your business scale AI with SAP, please don't hesitate to get in touch with our SAP team.

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Mark Shields

Mark Shields

SAP S/4HANA and Cloud Transformation Leader, Partner, PwC US

José Márquez

José Márquez

GenAI Head, Director, PwC US

Michael Rasch

Michael Rasch

Global SAP Alliance Leader, Partner, PwC Germany

Nicholas  Nicoloudis

Nicholas Nicoloudis

SAP Global Head of Innovation, Director, PwC Australia

Nico Reichen

Nico Reichen

Global PwC Data & Analytics Leader, PwC SAP AI Leader EMEA, Partner,, PwC Germany

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