PwC's digital transformation changed the course of the firm and our people
PwC’s journey to transform its business services and finance groups through BXT, automation and a focus on people all while boosting the client experience.
PwC Finance Transformation
Finance is increasingly turning into a strategic driver of the business,-managing uncertainties, improving resilience and driving sustainable outcomes. Finance must lead from the front to drive change, focus on trust and operate as a strategic business partner. This requires Finance to act with agility, deliver actionable data-driven insights and rapidly evaluate multiple scenarios. This has also reinforced the need for Finance to transform and adapt to the new world where new skills, behaviours and ways of working are required to be a leading Finance function.
Now is the time to go beyond the expected —embrace data-driven technology and digital innovation, invest in skills and define new ways of working. Finance Transformation is driving this success.
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The goal? Shift to a modern finance operating model
How? Use digital innovation — including artificial intelligence (AI), cloud technologies and advanced analytics — to automate transactional processing and pivot to being even more focused on insight.
How do you drive resilient finance transformation?
Use a combination of modern and traditional levers to help accelerate growth, improve cost structure and reinvigorate the workforce for lasting results.
Accelerate your finance transformation, no matter where you are on your journey
PwC’s suite of finance transformation solutions helps you navigate today’s challenges, so you can move forward with confidence into the future of finance.
Explore our suite of services and solutions to modernise your Finance function.
Finance Transformation is a strategic shift in your Finance operating model enabled by continuous digital transformation across People, Process, and Performance. The PwC Finance Transformation framework outlines 7 levers in the Future of Finance agenda. Although you can start anywhere, true value is achieved when the 7 levers are successfully orchestrated through transformation based on your overarching vision and strategy.
Finance organisation and structure
The Finance organisation includes human and machine based roles in a structure that combines digital workforce, shared services, centres of excellence and Business Partnering Teams. Teams operate virtually using agile workflow models to optimise service delivery and drive organisational agility.
Finance workforce and capabilities
The Finance workforce is ‘digitally fit’ and has a culture of curiosity and continuous improvement. Emerging skills and capabilities include influencing stakeholders, storytelling, change and leadership skills underpinned by new digital capabilities.
Process excellence and automation
Processes are standardised, automated and simple to operate. Automated workflows enable improved efficiencies and effective escalation.
Cloud ERP and digital platforms
New digital Finance capabilities are enabled using cloud ERP and digital solutions underpinned by connected, relevant and trusted data.
Automated and predictive controls
Automated controls are embedded into the end-to-end business processes. Artificial intelligence (AI) enables a shift from detective to predictive controls.
Advanced analytics, insights and action
AI and machine-learning models deliver real-time, predictive financial planning forecasting and business insights that define the actions that should be taken to drive business performance. Dynamic scenario modelling provides rapid insights into risks and opportunities.
Strategic finance business partnering
Business partners leverage real-time and connected data to provide actionable strategic insights to drive commercial decision making and business performance, supporting the pivot to an insight-led advisory function.
Finance transformation case studies
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Standard Chartered Bank: Finance transformation enabled by SAP
Video: Watch Dheeraj Gangrade, Partner, PwC India and Martin Critch of Standard Chartered describe the implementation of a financial transformation program at the multinational banking company.
Agtegra: Evolving finance operations to reinforce trust with users
Agtegra modernized its finance and operations functions on Microsoft Dynamics 365 to identify key business opportunities for supply chain operations.
How PwC worked with DLG to successfully transform finance enabled by Oracle Cloud
We worked with Direct Line Group to successfully transform their finance function enabled by Oracle Cloud.
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