Cyber Security Training

Addressing your cybersecurity related training and awareness needs

48%

of CEOs are increasing cyber investments in the next 12 months

PwC’s 26th Annual Global CEO Survey
89%

of stakeholders say that resilience is one of the most important strategic priorities

Global Crisis and Resilience Survey 2023
87%

of global companies plan to allocate more resources to their cyber resilience

Global Crisis and Resilience Survey 2023

Who we are

PwC Channel Islands offers a comprehensive learning and education service, delivering engaging training and awareness interventions rooted in the best practices of PwC's global network of firms. Our approach integrates real-life business experiences into the classroom, utilising subject-matter experts to enhance the effectiveness and practicality of learning.

How we can help

Our goal is to help improve the knowledge, skills, competence and expertise of professionals in the areas of information/cyber security, privacy, IT standards and information/cyber security governance, risk and compliance. This will in turn help organisations meet the challenges arising in the rapidly evolving cybersecurity space as well as help build relevant capabilities and functions.

Our training programs offers the following:

Exercises

Real-life stories

Training materials

Group discussions

Case studies

Quizzes/gamification

How we develop our awareness sessions

Confirm needs and learning objectives

Speak to senior management and your Security team in short interviews to understand learning needs and consolidate these into learning objectives for the session.

Design sessions

Develop a design overview of the session. Select relevant components and incorporate techniques to bring the sessions to life such as video, storytelling, activities and where relevant, immersive technology, for example our VR Cyber Crisis Experience.

Build materials

Create the sessions materials including presentations, exercises and videos. This will include leveraging our latest threat intelligence and if required, working with your security team to identify real case studies and examples to help bring the sessions to life.

Deliver training sessions

Our sessions are led by specialists from our team to share their experiences and advice with the participants. For these sessions we will bring in specialists from our Financial Services team.

Feedback and next steps

We would work with you to follow up the sessions with a short survey to participants, feeding into your planning for the next steps for security awareness activities for your organisation.

Where have we done this previously

A private equity business
A global financial services organisation

A private equity business

Delivered 6 phishing awareness sessions for all employees

We delivered a series of 6 tailored cyber security awareness sessions focusing on phishing and business email compromise.

The sessions helped employees, including executives, to understand the risk of phishing attacks and the methods and techniques that attackers use. Our Threat Intelligence team talked participants through the current threat picture affecting the client and the types of common attack vectors.

During the sessions our experts explained top tips on identifying phishing emails and personal security tips. We also ran an interactive session for participants that brought to life the criminal mindset and the type of reconnaissance that criminals undertake on social media to build their phishing lures and target the different employees.

Our work highlighted to employees how phishing can impact them and their business, and the sessions were successful at increasing awareness of the threat and how to report it through the correct channels.

A global financial services organisation

Delivered an awareness workshop and VR exercise for global executives

Our client wanted to undertake a cyber awareness workshop for their executives. We designed and delivered an awareness session tailored to their needs, drawing on our latest threat intelligence and insight from recent ransomware incidents that we have supported clients with. The session was delivered by our FS sector lead and our cyber security culture experts who bought the session to life through their real life examples and case studies.

The client also wanted to begin to introduce to their executives what it might be like to lead the response to serious cyber incidents or crises and start to explore some of the critical decisions. Our team ran the Crisis VR experience for the group as part of the workshop, and facilitated a interactive Q&A session where the group discussed key topics including brand exposure and ransom payments.

Our work highlighted a number of important topics that the executives had not considered in detail before and allowed them to address these during the workshop.

Contact us

Christopher Eaton

Advisory Director, Head of Risk Assurance, PwC Channel Islands

Tel: +44 7797 900015

Sarah Hollingsworth

Workforce Lead, PwC Channel Islands

Tel: +44 7911 720707

Kevin Thompson

Senior Manager, Advisory, PwC Channel Islands

Tel: +44 7797 915430

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