Tax Controversy and Dispute Resolution

Multinational corporations are facing the most challenging tax environment in history

How can we help

PwC provides tax consulting services to public and private companies in various industries. Thanks to the experience in pre-trial and judicial settlement of disputes with state authorities accumulated by our employees, who are leading Kazakhstani experts on taxation issues, we are ready to provide assistance to companies at all stages of inspections by state authorities, as well as in the process of appealing their results. At PwC, success is measured by the benefits we bring to our customers, employees and society

Proper preparation for a tax audit will help to minimize such charges, and compliance with some simple rules during the audit will simplify the resolution of possible tax disputes with tax authorities. Do you want to “survive” the tax audit with minimal losses for the company? Leave a request to receive the brochure “Tax audits: Step-by-step recommendations” from the experienced PwC team absolutely free of charge.

Preparation for tax audit

  • conducting a tax review for the audited period before the start of the tax audit;
  • analysis of primary documents, accounting documentation, internal policy of clients and other documentation for completeness and correctness of their compilation;
  • preparation of a report on the results of the tax review with a reflection of tax risks, based on applicable legislation, as well as the established practice of conducting tax audits;
  • development of recommendations to minimize the identified risks and possible ways to eliminate them;
  • conducting trainings in terms of building constructive communication with tax inspectors.

Support during inspection

  • organization and participation in meetings with tax inspectors, as well as higher management of tax authorities;
  • assistance in the preparation of information on the requirements of inspectors, analysis of the legality of requests within the framework of applicable tax legislation, as well as monitoring the timing of responses;
  • forecasting of possible tax risks based on the requests of inspectors, as well as from oral negotiations with tax inspectors, including on the basis of indirect signs;
  • development of counterarguments to the preliminary position of tax inspectors, defending them before the inspectors;

Appealing the results of the audit

More detailed:

  • Analysis of the preliminary tax audit report to identify possible errors, inaccuracies or illegal additional charges and preparation of a written objection
  • Analysis of the tax audit report on the legality of the final additional charges and discussion with the company's management of the likelihood of their successful appeal to the authorized state body or judicial authorities
  • Development of a strategy for appealing the actions of tax authorities and the results of a tax audit
  • Preparation of a draft complaint to the Appeal Commission of the Ministry of Finance of the Republic of Kazakhstan and further support of the complaint
  • Preparation of a statement of claim to the courts of the Republic of Kazakhstan and participation in court sessions as a representative of companies.

Support in matters of criminal and administrative responsibility

More detailed:

  • Consultations, legal analysis of the situation, clarification of legislation and judicial practice;
  • Determination of the client's position and defense strategy with the development of the most optimal position on the case;
  • Collection and analysis of evidence (lawyer's request, petitions, questioning of witnesses, examination, etc.);
  • Protection and appeal of illegal actions of the pre-trial investigation body to the supervisory authority or court;
  • Protection at the stage of pre-trial investigation of a criminal case;
  • Communications with government agencies;
  • Filing a petition for the suspension of administrative proceedings during the appeal of additional tax charges.

Tax refund

More detailed:

VAT refund:

  • preparation and support of a thematic VAT audit, including identification and development of arguments in support of the taxpayer;
  • appeal of the results of the audit to the authorized body and courts of the Republic of Kazakhstan, including participation in meetings with representatives of tax authorities.
  • Return of the CPN from the income of a non-resident withheld at the source of payments:
  • analysis of the company's package of documents and the provisions of the relevant convention on the avoidance of double taxation for the possibility of tax refund from the budget;
  • collection of necessary documents, preparation and submission of an application for a tax refund at the source of payment from the budget of the Republic of Kazakhstan;
  • assistance in appealing a decision on tax refund to a higher tax authority or to a court.

Conciliatory interstate procedures

More detailed:

  • Analysis of the situation / circumstances / causes of the subject of the dispute with the tax authorities on the basis of the submitted documents, in particular, the grounds for additional taxes based on the results of the audit, the status of double tax residency, issues of desk control, etc.
  • Study of the legislative framework, international treaties, current practice for the possibility of initiating a procedure of mutual agreement on a specific case
  • Preparation of a package of documents, applications, explanations for submission to the relevant tax authority that has the right to initiate the procedure
  • Support of correspondence, organization of meetings with tax authorities, including foreign ones, regarding the current status of the procedure

Assistance in making regulatory changes to tax legislation

Read more:

  • study of international practice on certain taxation issues and development of recommendations for their introduction into legislation;
  • presentation of topical issues for discussion within the relevant Working Groups on Improving Taxation and other possible associations and organizations;
  • assistance in the preparation of a preliminary draft of amendments to the Tax Code;
  • further monitoring of the status of the proposed changes and improvement of the proposed changes taking into account the proposals of government agencies and other interested parties.

Our strength

Our team has a successful experience in accompanying our clients during ongoing tax audits.

Our team includes leading Kazakhstani tax experts with experience in pre-trial and judicial settlement of disputes with government agencies

Our team has experience working in tax authorities, including in leadership positions

Cooperation with lawyers during criminal liability

Automation of big data exchange processes

Employees have international experience

Our experiences

We have provided significant assistance to two large companies in reducing the additional charge of CPN and EPT. The total amount of successfully appealed additional charges amounted to 40 million US dollars

We helped a large exporter of agricultural products to make a VAT refund in the amount of 200,000 US dollars

We helped the client successfully appeal an administrative fine in the amount of 300,000 US dollars in the framework of an administrative case on an offense related to CIT

We have provided substantial support to the company, an international freight forwarder of industrial goods, in successfully appealing the additional charge on the CIT in the amount of 1 million US dollars

We provided support to a multi-national corporation in appealing the decision of the tax authorities regarding the application of the provisions of the international treaty on the avoidance of double taxation, and thereby helped to save 12 million US dollars on additional taxes withheld at source and penalties

We supported a branch of a foreign company in challenging the decision of the tax authorities on the issue of management and general administrative expenses of the parent company. The total amount of successfully appealed additional charges amounted to 13 million US dollars

We provided comprehensive assistance to the Kazakhstan subsidiary bank of the international bank with respect to the deduction of VAT not allowed for offset, and helped the client save 2.5 million US dollars on accrued taxes and penalties

We assisted a branch of a foreign company in drawing up a complaint and argumentation, carrying out international transportation. We have successfully helped the client to save 1.4 million US dollars

We helped a large mining company to confirm the export of goods, which is taxed at the rate of 0 and to refund VAT in the amount of 2 million US dollars

We helped to make clarifying amendments to the tax legislation regarding the taxation of VAT for non-residents on the income of non-residents in the presence of a branch in the Republic of Kazakhstan, and also participated in the development of a formula for calculating the production cost of natural gas extracted along with oil for the purposes of CIT. These changes clarified the procedure for calculating taxes in terms of the changes made and allowed to positively resolve issues of controversial interpretation of the provisions of tax legislation



Вебинар PwC: “Актуальные налоговые вопросы, возникающие в ходе споров с налоговыми органами”

4 сентября 2023 года команда PwC провели вебинар на тему “Актуальные налоговые вопросы, возникающие в ходе споров с налоговыми органами".

На вебинаре эксперты Нурсултан Нурбаев, Шынар Жанбекова и Бибинур Жазыкбекова обсудили основные актуальные спорные вопросы, возникающие при назначении налоговых проверок и в ходе их проведения налоговыми органами, в частности:

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Contacts

Timur Zhursunov

Partner, Tax, Legal and People Services, PwC Kazakhstan

+7 727 330 3200

Email

Nursultan Nurbayev

Director, Transfer Pricing, Almaty, PwC Kazakhstan

+7 701 953 3535

Email

Shynar Zhanbekova

Senior Manager, Tax controversy and dispute resolution group, PwC Kazakhstan

+7 705 428 7204

Email

Ziyash Kakharova

Manager, Tax and Legal Services, PwC Kazakhstan

+7 727 330 3200

Email

Bibinur Zhazykbekova

Manager, Tax Controversy and Dispute Resolution, PwC Kazakhstan

+7 727 330 3200

Email