Upskilling for a Digital World

Malta Annual Review 2022

The world is going through a technological revolution, with technology replacing human tasks and changing the skills organisations need. These skills do not only include digital skills but also socio-emotional skills such as resilience, creative thinking and problem-solving. Additionally, a top concern for organisations across Malta, and also globally, is the availability of talent. Workforce shortages have hit virtually every industry to one extent or another, highlighting the need for upskilling existing workers. 

The modern business world is changing, and the new emerging technologies, such as automation, are doing three things: creating brand new roles, adapting roles to suit this new environment, and removing roles that are no longer required. This is leading to increasing disparity and is disrupting jobs and businesses. 

The shift to a green economy is being driven by government policy, climate change, and technologies which when combined, require organisations to operate differently and fuel the consumer market for green products and services. Inevitably, this shift increases the demand for employees to be reskilled or upskilled to deliver business sustainability strategies.

Upskilling initiatives should therefore not only focus on technical literacy but look at what human skills are required in today’s digital age and the needs of the green economy. Upskilling and reskilling are therefore critical initiatives which need to be addressed.

Close up hand on laptop

What we've done

Leading the discussion on the need for Upskilling

PwC is committed to highlighting the issues surrounding the digital divide and the socio-economic benefits of greater private-public collaboration on upskilling and reskilling. There’s a lot more to do to create more diverse, inclusive, and productive workplaces that allow everyone to give their best.

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PwC is leading the way in terms of bringing the topic of Upskilling to the agenda of businesses, educational institutions and policymakers.

Throughout the last year, we have therefore continued engaging with different stakeholders in Malta including Government, businesses and social partners to encourage a call for action in relation to upskilling and reskilling. We have also issued thought leadership through the form of articles and delivered upskilling programmes to a variety of private and public entities. We also continue to support private and public sector organisations in developing Competency Frameworks which are aligned with the skills needed in this increasingly digital and complex world.

The PwC 2022 Hopes and Fears Survey

PwC Global commissioned the PwC 2022 Hopes and Fears Survey in which over 52,000 individuals across 29 industries in 44 countries responded, making it one of the largest global surveys of workers to date. Respondents included workers, business owners, contract workers, students, unemployed people looking for work, and those on furlough or who were temporarily laid off. 

Compiling Survey

This survey found that employees with scarce skills within their country feel more empowered. It also found that 29% of employees said their country ‘lacks people with the skills to do my kind of work’. Workers with scarce skills were more empowered in every dimension surveyed.

The study also found that younger workers are also more concerned that their job will be replaced by technology in the next three years (38%, compared to 19% of Baby Boomers) and that they will not get sufficient training in digital and technology skills from their employer (44%, compared to 29% of Baby Boomers).

PwC Malta Academy: A greener, digital and more inclusive upskilling learning programme

As Learning & Education professionals we have the responsibility to build a sustainable learning model that encourages infinite learning for all alike. We are providing a learning management platform for our clients to assist them with the organisation of their upskilling learning strategies, a tool which enables a blended learning approach and achieves learning efficiencies and effectiveness.

In addition, although the need for upskilling is mainly driven by technological advances, upskilling is not just about digital skills. Workers also need role-specific business and human skills, such as creativity and problem-solving, in addition to digital skills to enable them to work effectively alongside technology. PwC’s Academy has therefore designed 3 learning journeys at MQF Level 6 around data literacy, tech literacy and human literacy to inspire people and get them ready for digital transformation.

Workers at the academy

Contact us

Claudine Attard

Claudine Attard

Director, Advisory, PwC Malta

Tel: +356 9947 6321

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