Managed Services

The concept of Managing IT for Business evolved from a need we recognised in our growing market. No longer are customers happy with simply buying the latest and greatest technology tool, they now require complete support and management to ensure new technology is always operating at its full potential and investment value.

Companies with more than 50 workstations employ at least one IT Manager. Whilst this person is undoubtedly able to see to the day to day problems as well as some long term planning, often large scale projects are put off due to the simple lack of time. Managing areas such as Network Security, Convergence and Procurement allows your office to reap the rewards of a happy IT staff as well as the latest in technology developments.

 

Our Services

We can help you with

  • Managed your IT infrastructure, data center and networking
  • 24/7 service desk with certified experts
  • Security services
  • Disaster recovery and business continuity solutions
  • Extended IT functionality
  • Automated and remote monitoring
  • IT strategy and planning
  • Incident and problem management
  • Change management
  • Patch management
  • Customise/tailored managed services solutions to meet your specific business needs

Managed service offerings across technologies

Managed Infrastructure

  • Maintain and manage on-premise servers and operating systems
  • Administer day-to-day processes including updates; upgrades and preventive maintenance

Cloud Computing

  • Help you find the right Cloud strategy for your enterprise
  • Help you find the Cloud computing technologies you should adopt and invest in  
  • Help you setup a roadmap and define a phased approach
  • Help you migrate your solutions to Cloud technologies where appropriate

Business Continuity and Disaster Recovery

  • Monitor, test and validate backups
  • Test restores to ensure that all data is being protected appropriately
  • Help you draw up plans, procedures and documentation to prevent and to recover from incidents

Networking and Communications

  • Network discovery and analysis
  • Firewall and Intrusion Detection Design
  • Routing/Switching
  • Wireless
  • Network security management
  • Telephony

Security

  • Asset discovery and monitoring
  • Vulnerability assessment
  • Data Loss Prevention
  • Mobile Device Management

 

Contact us

Etienne Bonnici

Etienne Bonnici

Chief Technology Officer, PwC Malta

Tel: +356 2564 7852

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