Digital Operations Maturity Assessment (DOMA) is a comprehensive maturity assessment to identify gaps in client’s digital operation capabilities, which helps to identify the client’s shortcomings in the field of their capabilities regarding digital operations from the following modules:
Enables critical assessment of company’s digital operations landscape to unlock high-value opportunities for increasing productivity, reducing costs, improving quality and driving growth.
Two categories to select from based on client’s needs – shorter version of assessment Rapid DOMA and complete version of assessment Full DOMA.
Rapid DOMA is for quick assessment and is a subset of Full DOMA. It provides an overview from the most critical questions from selected modules.
Survey customization via data request followed by sharing of the survey link with the client. Link can be further distributed within client team or PwC team members. Subsequently, the client answers detailed sets of questions from various modules.
Data validation with client if changes are required, data extraction and transformation to facilitate detailed analysis and visualization of results using advanced tools.
Option to compare raw and visualization data with PwC benchmarking database.