Telecommunications

We work with leading telco organizations to transform the industry.

Helping telecommunications companies

The way the world communicates and conducts business is undergoing enormous change, and the telecommunications industry continues to be at the heart of this digital transformation. PwC’s multidisciplinary teams of industry specialists collaborate with you to manage the complex challenges telecoms face in an era of expanding networks, explosive connectivity, increasing mobility and sky-high expectations.

TMT

Focus areas within telecommunications

Network migration to 5G

The deployment of 5G networks will deliver more speed and lower latency, with always-on capabilities and support for a hyper-connected environment. Whether your business plan calls for gradual or rapid adoption, PwC can help you navigate the transition—from strategy to execution.

  • Strategic planning
  • Network optimization and access
  • IoT interoperability
  • Customer experience
  • Regulatory compliance
  • Pricing
  • Competitive positioning

IoT growth strategies

Telcos are poised to help drive the IoT revolution, as they develop comprehensive approaches that reach both consumer and industrial markets. With our deep consumer and industry insights, global scale and multi-disciplinary expertise, PwC can help you set the course for your unique path to profitability in the fast-evolving, complex landscape of “things,” communications and networks.

  • Portfolio strategy
  • M&A, joint ventures and other deal structures
  • Product/service innovation
  • Security and data protection
  • Regulation
  • Reskilling and change management

Modernizing operations

Telecom companies need to be at the forefront of adopting digital technologies to optimize operations, upgrading network infrastructure to be prepared for new opportunities and automating customer contact, marketing and sales functions. Reducing complexity and cutting costs should support efficiency and agility. PwC can help you modernize and streamline processes, align operations with business objectives and maintain high performance to set you apart from the competition.

  • Operating models
  • Analytics
  • Network automation
  • Digitization—supply chain, back-office, marketing and sales
  • Upgrades to infrastructure
  • Reskilling the workforce

Key challenges and opportunities

Innovation is core to managing the complex cross-category convergence of TMT. But innovation isn’t possible without a strong foundation of business fundamentals. Here are some ways we help you challenge what’s possible:

Transform to a digital core and drive new business models

Digital innovation is driving growth for TMT brands. New business models and the push to create compelling customer experiences are transforming growth and investment strategies. Whether you’re designing unique customer experiences—with technology and data at the center—to gain a competitive edge or deploying new digital assets to bring efficiencies, we can help you balance stability and agility in a fast-expanding digital ecosystem. 

Learn more

Contact us

Dallas Dolen
Dallas Dolen

Technology, Media and Telecommunications Industry Leader, PwC US

Conall Dempsey
Conall Dempsey

Technology, Media and Telecommunications Assurance Leader, PwC US

Lori Driscoll
Lori Driscoll

Technology, Media and Telecommunications US and Global Consulting Leader, PwC US

Tiffany Chu
Tiffany Chu

Technology, Media, and Telecommunications Tax Leader, PwC US

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