
Customer Transformation
Successful customer transformation involves driving customer insights and reimagining human-centered products and experiences that drive growth.
AI is becoming intrinsic to business strategies, operations, and growth, playing a pivotal role in driving success across sectors. Those who integrate AI as a core element of their business approach are already outperforming competitors and staying ahead of market shifts
Join PwC and industry leaders as we explore how AI is reshaping front-office roles across sectors. Sign up for the webcast replay to hear real-world examples of how companies are integrating AI to transform customer experiences and streamline operations. You’ll also learn more about:
The following industry leaders will share diverse perspectives of how AI can unlock opportunities for front-office jobs:
Marc Beckman, CEO, DMA United
Sydne Mullings, General Manager - Americas CMO & Industry, Microsoft
Ganesh Palaniappan, SVP of Sales & Service Technology, Charter Communications
Mark Schwartz, SVP of AECO Software, Trimble
Sukhvinder Singh, SVP of Technology & Innovation, Lamar Advertising
Scott Strickland, Chief Commercial Officer, Wyndham Hotels and Resorts
Who should attend: Primary audience: CMO, Chief Customer Officer, CXO Secondary audience: CIO, CTO, CDO.
CPE Credit: This does not qualify for CPE
Successful customer transformation involves driving customer insights and reimagining human-centered products and experiences that drive growth.
CMOs navigate budgets, talent challenges, and personalization gaps, focusing on AI, customer experience, and resilient strategies to drive growth.
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