Catch the next wave of insurance modernization: The importance of data, AI and the customer experience

March 18, 2025
1:00pm - 1:45pm EDT

Replay the webcast

Insurers face several unprecedented challenges today.

Increasingly common and severe weather events and cyber threats are confronting insurers with an increasingly complex risk landscape. They also face market pressures to enhance data-driven decision-making in order to deliver personalized, responsive customer experiences at scale.

Join PwC Insurance and Everest Group leaders as they discuss:

• Changing trends in consumer expectations and buying behavior
• How digital transformation is helping insurers reinvent business models, reduce operational costs, and improve change management
• Critical underwriting, reinsurance, and pricing considerations in the face of increasingly severe natural disasters
• Ways in which insurers are increasingly relying on the responsible use of AI to support data-driven decision-making without sacrificing customer trust
• New innovations in products and distribution channels

Presenters:
Marie Carr, Principal, Growth Strategy, PwC US
Matthew Wolff, , Principal, Technology & Transformation, PwC US
Ronak Doshi, Partner, Everest Group

Who should attend: Insurance professionals

CPE Credit: This does not qualify for CPE