PwC’s IoT can help drive efficiencies and employee well-being
ISG and Gartner analysts praise PwC’s Connected Solutions
In today’s world of hyper digitization, our clients need technology implementation strategies that are ambitious and scalable. And they want demonstrable results and ROI. Internet of Things (IoT) technologies — specifically mobile asset tracking and management solutions — can help organizations improve their operations, mitigate security risks and leverage the power of data analytics. They pinpoint the movement and location of your products and people while also delivering valuable insights that can enable you to make better decisions, solve problems and drive improvements.
PwC’s Connected Solutions group developed Indoor Geolocation Platform (IGP) to give organizations a powerful tool to increase efficiencies, monitor assets and provide actionable intelligence. Need to track vehicles or goods in transit? We’ve got you covered. Looking for patient care equipment in your hospital? IGP can identify asset locations, track pharmaceutical temperatures across supply chains, monitor employee location to enable emergency response, reduce energy costs and more.
Data-driven environments — from hospitality to healthcare
IGP can provide a wide range of location monitoring applications to help organizations meet the operational challenges involved with enclosed facilities. After securing a large footprint in the hospitality sector, PwC is exploring growth opportunities in healthcare.
ISG published their report “PwC’s Indoor Geolocation Platform — a Boon for Hospitality” conveying IGP’s adaptability to cross-sector use cases and its success in addressing hospitality’s asset tracking and management needs.
Currently the Indoor Geolocation Platform has been deployed in over 140 properties. It gives hoteliers holistic visibility across their properties. With remote data collection integration, they can even zoom in on room temperature and humidity levels to help improve overall guest experiences and even tailor a room to fit the temperature a guest preferred last time they visited. Heat maps can reveal popular spots within a resort property to give insights about where to invest. And these same sensor and data capabilities can also help property owners decrease energy costs. Data collection around resource use is only going to become more important as companies strive to meet net zero requirements and meet the promises of sustainability initiatives.
Looking out for employee well-being is another use case. The pandemic and labor disruption have taken their toll on the hospitality and healthcare sectors. Understaffed organizations are feeling the strain. IoT tech can help streamline location and tracking tasks while increasing employees’ sense of well-being at work.
Indoor Geolocation Platform gives any organization the ability to quickly locate and direct staff in a large building so they can launch appropriate responses, and this is where expansion in the healthcare sector can make significant impact. As ISG pointed out in their report: “73% of workplace injuries in healthcare are due to violence. Location services solutions with rapid response capabilities to issue alerts can ... address legislative requirements of recently introduced bills such as the SAVE Act and the Workplace Violence Prevention for Health Care and Social Service Workers Act.”
IGP pulls data from disparate sources in an organization’s environment, enabling them to put insights into action to help increase productivity and efficiencies, manage assets, automate low value-add labor activities and improve employee well-being and customer experiences.
An innovative approach to indoor location services
Gartner’s Magic Quadrant market research reports are known for their independent, proprietary data analyses that help consumers and businesses discern among tech competitors. The analyst firm recently bestowed an honorable mention on IGP in their Magic Quadrant for Indoor Location Services.
Our dedication to employee well-being factored heavily into this distinction. We’re proud of the rapid response buttons we’ve developed. These wearable BLE/Wifi-enabled devices can share their location with security or other personnel. They can help employers manage risks to their employees by providing them a way to send alerts that they need assistance or emergency response. Employees who feel safer are more likely to stick around, and in this era of high turnover that's more important than ever.
The same technology that can help safeguard employees can also be applied across other applications to drive financial savings and operational efficiencies—up to 40 use cases so far.
In addition to asset tracking, you can equip rooms, doors, kitchen machinery and other energy meters with IoT sensors to meet sustainability initiatives and comply with environmental, social and governance (ESG) standards.
Low maintenance — high rewards
PwC was named as a leader in a recent ISG Provider Lens, Internet of Things — Services and Solutions: Mobile Asset Tracking and Management. The analyst report compared provider strengths, challenges and competitive differentiators and placed IGP at the forefront.
Indoor Geolocation Platform greatly reduces the challenges of beacon deployments and Wifi connectivity. There’s no need for in-room infrastructure. Instead, it uses a dedicated, secure IoT network and gives you access to a web-based analytics dashboard to help you increase operational and energy efficiencies. It’s also easy to deploy. You can be up and running in one to two days with minimal disruption.
Explore these analysts’ reports to learn more about how IoT is only just beginning to be realized at scale. The possible applications across industries abound. PwC’s Connected Solutions stands ready to help our clients drive efficiency, increase employee well-being, help achieve ESG goals, and enable better decisions.