
2025 AI Business Predictions
Explore PwC’s AI predictions with actionable strategies, industry insights, and trends shaping AI’s role in business transformation for 2025 and beyond.
A seismic shift is taking place. Artificial intelligence (AI) is transforming what work means, what businesses can do and how they must organize to do it. You and your peers will soon have a limitless, made-to-order supply of digital labor. If you reimagine the future of work, your workforce and your workers to leverage these AI agents, you could build a competitive edge so great, your peers will never catch up. If you merely layer AI onto existing processes, you will be left behind.
At PwC, we guide C-suite leaders through this transformation. With insights from trailblazing companies and ready-to-use frameworks, we provide the tools to harness AI as a strategic driver of competitive advantage and long-term growth.
Organizations today will either reinvent themselves with AI or risk obsolescence. Experimenting with AI to achieve incremental gains on isolated tasks won’t be good enough—not when competitors use AI to revolutionize entire value chains.
We understand the challenges: Entrenched behaviors, operational silos and workforce skepticism can all be barriers. It’s not easy to fundamentally rethink processes, roles, and organizational dynamics. But AI-native competitors are embracing bold, unconstrained strategies. They’re building augmented intelligence: a combination of human creativity and AI functionality that achieves outcomes neither could accomplish alone. They’re delivering hyper-efficient workflows, real-time customer insights and more. To remain competitive, it’s critical to boldly reimagine your business and rethink the nature of work, workforce, and workers—starting today.
More than half (56%) of CEOs from PwC’s 28th Annual Global CEO Survey tell us that GenAI has resulted in efficiencies in how employees use their time, while around one-third report increased revenue (32%) and profitability (34%).
PwC offers a holistic suite of services to support C-suite leaders in navigating the future of work with AI. Our approach integrates technology, strategy, and human insight to empower organizations to thrive in an AI-driven world. Here’s how we can help:
Conduct an in-depth analysis to develop an AI-first strategy tailored to your unique business needs, enabling alignment with overarching goals.
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Anthony Abbatiello
Workforce Transformation Leader, Partner, PwC US
Chief AI Officer, PwC US