How customer-first thinking fuels innovation and growth
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What does it take to truly wow your customers?
How are today’s top companies leveraging technology and innovation to craft more memorable experiences? How are leaders navigating the shift from ownership to orchestration? Your peers have the answers! With our Real Stories series executives share what’s working and not working in this new era of customer experience.
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3:42
Real Stories Series: Authenticity in the age of AI with
Stephan Gans, SVP of Chief Insights and Analytics Officer at PepsiCo, questions if brands are sacrificing authenticity for speed. Hear how PepsiCo is leveraging responsible AI to ensure every touchpoint is personalized and meaningful. About Real Stories Series: What does it take to wow your customers and stay ahead
Stephan Gans, SVP of Chief Insights and Analytics Officer at PepsiCo, questions if brands are sacrificing authenticity for speed.
Director of Strategic Business Development of Adobe Karthik Ramachandran shares how AI is helping brands drive hyper-personalization, cut costs and accelerate speed to market.
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3:40
Real Stories Series: The Key to Future-Proofing Brands with
Director of Strategic Business Development of Adobe, Karthik Ramachandran shares how AI is helping brands drive hyper-personalization, cut costs and accelerate speed to market. About Real Stories Series: What does it take to wow your customers and stay ahead with technology and creativity? In our Real Stories series
How AI is Shaping the Future of Shopping
Former Chief Product Officer at Gap Anshuman Taneja reveals how top retailers leverage AI, predictive analytics, and real-time insights to exceed customer expectations and build lasting relationships.
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2:41
Real Stories Series: How AI is Shaping the Future of
Former Chief Product Officer at Gap Anshuman Taneja reveals how top retailers leverage AI, predictive analytics, and real-time insights to meet customer expectations and build lasting relationships. About Real Stories Series: What does it take to wow your customers and stay ahead with technology and creativity? In our
Building Trust Through Experiences
Mike Edmonds, Senior Director of Strategy for Worldwide Retail and Consumer Goods at Microsoft, reveals how human-centered AI helps brands build stronger customer connections.
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3:01
Real Stories Series: Building Trust Through Experiences with
Mike Edmonds, Senior Director of Strategy for Worldwide Retail and Consumer Goods at Microsoft reveals how human-centered AI helps brands build stronger customer connections. About Real Stories Series: What does it take to wow your customers and stay ahead with technology and creativity? In our Real Stories series
The Future of Marketing is Human
Hear why EVP of the Association of National Advertisers (ANA) and Head of Global CMO Growth Council Nick Primola thinks AI is a game changer for customer experience only when paired with deep human insights.
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3:31
Real Stories Series: The Future of Marketing is Human with
Hear why the Executive Vice President, Nick Primola of the Association of National Advertisers (ANA) CMO Growth Council thinks AI is a game changer for customer experience only when paired with deep human insights. About Real Stories Series: What does it take to wow your customers and stay ahead with technology and
Why giving up control is the next way to get ahead
Winning brands orchestrate (not own) ecosystems to create memorable experiences—join us March 20 as we stream live from Adobe Summit!