Managed Detection and Response Managed Services

In today's rapidly changing landscape, traditional detection methods are no longer effective. 

Our Managed Detection and Response (MDR) service offers round-the-clock experts along with cutting-edge threat intelligence and automation. This allows you to prioritize and address the most critical threats. With our MDR solution, you get state of the art cybersecurity detection technology coupled with PwC’s renowned service excellence and client focus.

Sub-offering directory

24/7 Security Monitoring​

Access to our threat management portal and a dedicated real-time chat channel for seamless communication with our team, around the clock.

Threat Intelligence ​

Utilization of world-class, cutting-edge threat intelligence that greatly contributes to our constantly evolving detection content.

Enhanced Automation​

Strong emphasis on automation - our advanced employment of SOAR technology has resulted in a remarkable 90% reduction in detection and response time, as well as an 80% reduction in workload.

Advanced Detection ​

Comprehensive coverage with over 2100 behavioral detection rules aligned with MITRE ATT&CK techniques. This enables us to quantify our detection capability and provide you with a clear understanding of how we safeguard your organization.

Why our automation is different

Meet Terrance, the SOC's vigilant 24/7 analyst, adept at swiftly identifying and eliminating false positives. Terrance, our advanced Threat Enrichment Reconnaissance Robot and Correlation Engine, serves as our highly efficient analyst. With its extensive alert monitoring capabilities, Terrance performs four vital roles:

  • Triage​: Extracts incident type setting case priority, identifying related historic cases, identifying analysts on shift etc. ​
  • Enrichment: Enriches threat data with both PwC proprietary TI feeds and external sources ​
  • Level 1 Analysis​: Monitors isolated low confidence alerts for patterns, closes false positives and inconclusive events ​
  • Tuning​: Identifies event types and rules which generate high volumes of false positives and flag for a tuning review
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