Managed Detection and Response Managed Services

In today's rapidly evolving environment, traditional detection methods have become ineffective.

Our Managed Detection and Response (MDR) service provides continuous access to experts, advanced threat intelligence, and automation. This enables you to identify and respond to the most critical threats promptly. With our MDR solution, you benefit from leading-edge cybersecurity detection technology, complemented by PwC’s exceptional service excellence and client-centric approach.

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24/7 Security Monitoring​

Access to our threat management portal and a dedicated real-time chat channel for seamless communication with our team, around the clock.

Threat Intelligence ​

Utilization of world-class, cutting-edge threat intelligence that greatly contributes to our constantly evolving detection content.

Enhanced Automation​

Strong emphasis on automation - our advanced employment of SOAR technology has resulted in a remarkable 90% reduction in detection and response time, as well as an 80% reduction in workload.

Advanced Detection ​

Comprehensive coverage with over 2100 behavioral detection rules aligned with MITRE ATT&CK techniques. This enables us to quantify our detection capability and provide you with a clear understanding of how we safeguard your organization.

Why our automation is different

Meet Terrance, the SOC's vigilant 24/7 analyst, adept at swiftly identifying and eliminating false positives. Terrance, our advanced Threat Enrichment Reconnaissance Robot and Correlation Engine, serves as our highly efficient analyst. With its extensive alert monitoring capabilities, Terrance performs four vital roles:

  • Triage​: Extracts incident type setting case priority, identifying related historic cases, identifying analysts on shift etc. ​
  • Enrichment: Enriches threat data with both PwC proprietary TI feeds and external sources ​
  • Level 1 Analysis​: Monitors isolated low confidence alerts for patterns, closes false positives and inconclusive events ​
  • Tuning​: Identifies event types and rules which generate high volumes of false positives and flag for a tuning review

Certification and Innovation

Our managed detection and response managed services are powered by Palo Alto Networks Cortex XDR™ and XSOAR, combining their state-of-the-art cybersecurity technologies with PwC’s advanced automation and orchestration capabilities, and delivered with our world-renowned commitment to service excellence.

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