Cloud Operations Managed Services

With ever-evolving technological change and advancements, many companies struggle to streamline their operations and manage their risks; this can drive up costs and give competitors a greater advantage.

With our cloud operations managed services, we can become an extension of your everyday operations, supporting your business ambitions and objectives.

Our team can deliver cloud capabilities to effectively support and simplify your operations through automation and continuous innovation. We also focus on enhancing stability, reducing costs and enabling compliance.

We have substantial experience in IT operations and transformation services, which we can help implement as integral components of our managed services offering.

I/Paas, On-Prem, Cloud, Multi-Cloud and Hybrid Services

  • Holistic support for infrastructure, security and applications leveraging both onshore and offshore resources staffed in acceleration centers across the US and various international locations​
  • On-prem, cloud, multi-cloud and hybrid cloud services support includes monitoring and response with elevated L2/L3 support across infrastructure, cloud support, network, security and applications​
  • Break/fix and minor enhancement capabilities across the overall IT environment and applications​

Low code/No code and Microservices

  • Manage AWS, Azure or GCP native applications and services
  • Manage break/fix and enhancing the infrastructure, monitoring performance and implementing security controls

Digital Workplace Services

  • Remote management of end user devices: laptops, desktops and virtual desktops
  • Support and management of M365 environments

Our cloud operations managed services can provide flexible support and operational services

We offer various options for cloud native monitoring services using either your in-house solutions or approved PwC solutions to help you increase the availability and performance of your cloud applications and services. Our capabilities can provide a holistic solution for gathering, analyzing and responding to telemetry data from your cloud environment. This information enables you to evaluate the performance of your cloud applications and proactively detect any potential issues.

Our cloud automation services can deliver cloud-based automation, operating system updates and configuration services that support consistent management across cloud environments. It includes process automation, configuration management, update management, shared capabilities and heterogeneous features.

We can help deploy and manage your resources, including creation, updates and deletions.

From connectivity and application protection to application delivery and network monitoring, our approach to cloud network management confirms your network infrastructure is strong and secure.

We can utilize cloud native backup services to secure data and make it accessible in the cloud. Our services offer multiple components that can be tailored to meet specific backup needs, providing peace of mind.

AWS

Our managed services team can help activate and run a range of AWS transformation solutions that allow you to become cloud-powered, improving decision-making, and increasing productivity, while managing risk.

Microsoft Azure

We can help you go beyond lift and shift to modernize and migrate your business with Microsoft Azure. Our teams can work with you to reimagine and drive critical cloud operations to help scale innovation, improve spend and reduce cloud waste.

Google

We can blend our managed services offerings and solutions accelerated by Google cloud to provide digital and business transformations built on trust and powered by data.

Our cloud capabilities

Our next generation cloud operations managed services can help drive enterprise value through our innovation awareness program.
  • Enable agile and insight-driven operations
  • Leverage PwC relationships to advance your business agenda
  • Drive efficiencies through cloud native automation and optimization
  • Unlock your resources for enterprise value-focused projects
  • Cloud-native technologies to drive YoY cost to serve reduction
  • Flexible delivery models
  • Leverage current investments in people, processes or tools
  • Meet you where you are in your cloud journey
Cloud managed services graphic

Our key benefits

Flexible and Nimble

Confirming the solution meets your demands wherever you are in your IT operations journey.

Always On

Relentless focus on continuous operations, availability and resiliency for overall services.

Aligned Objectives

Truly understanding the business objectives and desired outcomes and tailoring the solution to meet them.

Differentiated Delivery

Leveraging the highest levels of automation and resolution techniques to drive YOY efficiency and cost reduction.

Contact us

Brant Griffin

Cloud Operations Managed Services Leader, PwC US

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