California consumer request metrics

The following metrics are representative of the number of requests submitted by California consumers for the time period of January 1, 2023 to December 31, 2023.

 

Number of Requests to Know/Access
Number of Requests to Delete Number of Requests to Correct Number of Requests to Limit Number of Requests to Opt-out of Sale /Sharing of Personal Information
Received 18 23 0 14 129
Fulfilled 17 22 0 13 122
Denied 1 1 0 1 7
Average days to substantively respond 18 calendar days 9 calendar days N/A 7 calendar days 4 business days
Median days to substantively respond 14 calendar days 6 calendar days N/A 8 calendar days 3 business days

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