Consumer markets: the unfinished business of digital transformation

Disruption — whether driven by economics, social movements or market cycles — has a way of quickly exposing gaps and weaknesses in an organization’s digital infrastructure, and over the past few years, the retail sector has been among the more challenged industries. Facing these headwinds, retail leaders are recognizing that completing the unfinished business of digital transformation may be the better way to help empower their organizations to manage amid change and position themselves for growth.

This joint report from PwC and Workday looks closely at the pressures retailers face, and how they can seize the opportunity.

• Does your organization have the digital infrastructure it needs to help meet your decision-making throughput needs?
• Does your leadership team have the data and insights they require to respond and adjust in real time as business conditions change?
• Do your executives see what the front-line workers see?
• Do your HR and finance departments work together to establish that the company’s largest expense line (its workforce) is aligned with budgets and financial reporting?
• Is your organization’s operating data accessible – available in the right format in the right place at the right time for the right people?