Switch on AI outcomes with PwC and Salesforce
PwC activates generative AI with human oversight, enhanced security measures, and trusted customer data to power the future of customer experience.
Agile Commerce
Driving growth with frictionless commerce for B2B and DTC
Our agile commerce solution can integrate the ease of eCommerce buying and selling for B2B and direct-to-consumer (DTC) channels, for a range of products from simple to complex.
Through agile commerce’s user-friendly solution, integrated CPQ, and seamless order management, companies can experience:
- Intuitive buying experience for their customers and channel partners
- Personalized recommendations and support
- Integrated order management and fulfillment based on Einstein Insights
- A smoother experience between commerce and quotes
Key benefits:
- Helps increase margins - Automations can help reduce costs while shortening quote-to-order cycles and boosting productivity.
- Supports sales personnel - Sales teams can benefit from guided selling as well as real-time pricing and discount data.
- Enhances the buyer experience - Personalized experiences and a seamless quote process can help keep your customers coming back.
Our technology-enabled service can help you engage with your customers and address your biggest challenges to get you up and running in as little as four weeks
Integrate your online and offline channels
Automate advanced ordering processes with complex products and pricing rules
Reduce and improve your online channel costs
Increase vendor agreements and create mutually beneficial moments
Leading consumer brands trust PwC to quickly and successfully advance their digital commerce capability.
You have an immediate need, we’ve got the solution.
We start with a Salesforce template that can be easily scaled and customized with features to meet your unique needs, then integrate it with your back-office systems via API for a unified digital ecosystem.
- Salesforce B2B and DTC Commerce Data Model
- Communities
- Storefronts
- Branding and logos
- Account and contact management
- Portal user authentication
- Product catalogs
- Featured and spotlight products
- Promotion management favorites
- Pricelists
- Tiered pricing
- Product Entitlement Management
- Agent quick order (order on behalf of)
- Order management
- Shopping cart creation
- Checkout experience
- Payment methods incl. P.O, credit cards, mobile wallet etc.
- Case management
- Desktop and mobile
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