Supercharge your sales with Salesforce GenAI: PwC

What does it mean to supercharge your sales?

PwC can help you reimagine your sales functions and fuel desired growth by transforming your sales processes to:

Drive them from a personalized context
Drastically expand automation to help reduce data entry
Move from a system of record to a system of intelligence
Empower people with AI solutions and assistants by using Agentforce

06/10/23

Explore how PwC and Salesforce switch on sales outcomes

51%

of executives say they plan to invest in GenAI over the next 12 to 18 months.

73%

of executives say they plan to use GenAI to change their business model.

55%

of executives agree they’re behind in adopting new technologies.

40%

of executives are considering a major reorg of their operating model in the near term.

Source for all: PwC. “Pulse Survey: Finding opportunity in business reinvention,” 2024.

Seller next best actions

Suggest the next steps your sales team can take to close a sale, nurture a lead, or retain a customer, then help guide them

Seller copilot

Provide a conversational assistant that your teams can chat with at any time to ask questions and expedite their research and preparations.

Account summaries

Generate real-time overviews of the key factors your teams should know about an account and suggest talking points that can resonate with the customer.

Pricing and product recommendations

Use available data to recommend products that align with a customer’s interests, and suggest competitive pricing based on similar deals and known competition.

Agentforce is uniquely suited to harness the power of customer data currently available in CRM systems by providing solutions that tap into AI-generated insights to supercharge sales.

PwC can meet you where you are in your supercharged sales journey

The PwC and Salesforce approach to sales

PwC helps your sales teams use Agentforce to deliver personalized experiences with tailored AI recommendations and insights that are aligned with your company’s brand. We also help streamline lead qualification with Agentforce, capturing key data and insights for seamless lead handoffs that help close deals faster.

With Agentforce, PwC can handle sensitive customer data responsibly, combining strong governance practices with secure data management and compliance. PwC uses its industry-leading experience to embed AI agents into sales workflows — enhancing the buyer’s journey with guidance on product selection, data gathering and opportunity management.

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