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PwC and Workday: A better formula for Healthcare
The healthcare industry is facing significant economic challenges, driven by the need to confront affordability, rising costs, the ongoing impact of inflation and a tight labor market. All the while many patients are demanding more personalized, convenient and tech-driven healthcare experiences.
To help combat these headwinds and futureproof strategy, providers should aim to innovate and redesign their service delivery models – redefining what it means to be tech-enabled. By leveraging technologies like Workday, healthcare systems can continue providing differentiated experiences for their employees and providers.
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Streamlining healthcare back-office Tech: PwC and Workday
PwC is a select Industry Accelerator for Healthcare from Workday.
PwC has deep healthcare knowledge and a unique set of tech-enabled solutions featuring industry-specific model tenants and industry-leading practices. We can help solve the more complex business challenges facing providers, offering industry-leading capabilities in human resources, finance and supply chain transformation that can help yield measurable results across systems.
Broad healthcare experience
PwC teams are often structured similar to how our clients operate. In addition to Workday enterprise system services, we can provide end-to-end business transformation and operating model solutions.
Healthcare industry playbook
Industry specific deployment tools, methodologies, and tech-enabled solutions that can help reduce implementation time and risks.
Journey-based change management
Change management methodologies and solutions that can speak to the clinicians, administrators, and employees, ultimately helping to drive higher levels of Workday transformation adoption.
“PwC’s industry-leading experience in healthcare, along with its Workday solutions and healthcare playbook, helped us accelerate our timeline and reduce operational risk during the project.”
PwC can help healthcare companies transform with Workday
- Design unique to your organization
- Tangible operational savings
- Higher levels of end-user satisfaction
- End-to-end focus on business outcomes
Design unique to your organization
PwC’s continually updated tools and tech-enabled solutions to help enable clients to design by exception. By leveraging these industry-leading practices, we can configure industry-leading practice in the Healthcare business process, like onboarding for clinicians, par counting, and inventory replenishment, helping create differentiated experiences and reducing implementation time.
Tangible operational savings
Potential savings realized across human capital, finance and supply chain can include:
- Reduction in process cycle times, including payroll
- Increase in contract utilization and spend improvements
- Increase in automation across functional areas, allowing workforce redeployment to value-add activities
Higher levels of end-user satisfaction
PwC’s persona-based change management approach focuses on adoption and communication to impacted end users. Ultimately, users can better understand how Workday helps transform their day-to-day responsibilities, leveraging technology like mobile and real-time analytics to enable them to complete their work at the point of care.
End-to-end focus on business outcomes
PwC’s program approach integrates business outcomes from start to finish. We begin with a well-defined business case and total cost of ownership, then incorporate requirements into Workday configurations and test cases to help underpin alignment with the business case. This can also help define the outcomes and transformational goals at various levels, from the steering committee to the project team, throughout the implementation journey.
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