Banking and capital markets

From the rapid digitization and evolution of the banking ecosystem to rising pressures to manage costs while increasing growth, the need for Canadian banks to invest in transformation initiatives that create unique customer experiences, create new efficiencies and grow revenues has never been greater. But just saying transformation doesn’t make it happen. And making an investment doesn’t mean you’ll automatically capture its full value. We can help you take a strategic approach to change so you can make the most of your investments while freeing up resources and capacity for continued transformation of your business.

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Banks are a key target for cyber criminals looking to profit by exploiting companies’ weakest links. New vulnerabilities created by the shift to remote work and adoption of cloud technologies are further increasing the risks, while changing regulations are creating added complexities for Canadian banks. We can help you cut across functional silos and take a broader view of cybersecurity, privacy and financial crime matters so you can protect and enable the business, use data with confidence and grow through secure digital transformation.

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Amid a changing world of work and the growing recognition of the links between culture, productivity and upskilling, many banks are taking the opportunity to rethink their organizations from the ground up. We can help you maximize your organization’s potential by refining your workforce strategy; optimizing your approach to a changing physical workplace and the rise of remote working; reimagining your human resources function; and equipping your people with the skills that will be critical to the success of your digital transformation efforts.

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As central players in the financial ecosystem, Canadian banks will play a very important role in environmental, social and governance (ESG) matters as organizations reframe how they conceptualize value. Many banks are also rethinking their own purpose and values as Canada navigates a changing economy and some of the key forces that are reshaping society. We can help you build trust and sustained outcomes by honing your ESG strategy; making the operational, cultural and financial changes that will be key to delivering long-term value; developing the right approaches to reporting and transparency; and adopting the tools and technology that will give you the data you need.

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