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The practice of law is in a state of disruption from all directions. The demands of individual clients, business leaders and legal practitioners themselves are increasing and changing. Our team has world-class experience in all aspects of the legal industry that can help in-house legal departments and law firms transform and optimize your operations so you can deliver more to your business partners and clients.
Our advisory services are bespoke to the specific challenges of legal professionals, rather than a repurposing of methods used in finance, HR, tax and other functional areas. Employing our proprietary methodology, we’ll help your team develop a strategic approach to their work and advise on optimal organizational design, including culture and leadership, people and teams, structure, processes, technology and metrics, all with a focus of ensuring high levels of buy-in. This helps encourage a sustained culture of continuous improvement.
We provide:
Current-state assessment with benchmarking and future-state planning
Law function strategy design
Operating model design
Demand forecasting and stakeholder management
External counsel management
Legal tech stack advice and legal tech implementation readiness support
Digital upskilling for legal professionals
Tech change management
We use the power of technology to deliver business efficiencies for in-house law departments. Our solutions provide in-house legal departments with a total picture of all legal work and allow them to access data they can use to make—and demonstrate—better resourcing decisions. Our legal benchmarking service analyzes key aspects of the operating models, organization structures and processes used by law departments and provides data and insights that show the current value of the department as well as potential improvements. This allows the legal team to more efficiently manage their operations and deliver increased value for the companies they serve.
We provide:
Downward pressures on budgets, time and resources that strain your capacity to deliver on your core responsibilities may leave law department leaders struggling to undertake the necessary projects to improve how you do your work and meet your business’ evolving needs. Perhaps you have a project or improvement plan in mind but have no capacity to give it your full attention. Our legal ops-as-a-service can help you operationalize it, from project management to change management to reporting to executive leadership. Our global network of legal outsourcing partners as well as our near-shore talent gives our team the full-service capability to cover every legal department outsourcing need.
We provide:
Managing the inflow of contracts and contracts-related issues is the single biggest challenge facing many law departments. We help you modernize and streamline the contracting process through a combination of expert lawyers and automation technologies, including contract lifecycle management tools with scalability and data insights. We can also run your contract remediation and repapering projects using technology and managed legal services (see below) for optimal cost efficiency.
We provide:
Technology is changing the way legal teams work, introducing significant opportunities for efficiencies, cost savings and better outputs. But implementing technology without first understanding your processes can lead to employee dissatisfaction and suboptimal use of any new tools, reducing the returns on your investment.
We provide:
External counsel management and vendor management are key for enabling your business stakeholders to gain the most value from their service providers. Your external counsel management should align with your organization’s strategy and the future direction of your legal department. Right-resourcing of legal work and an effective outsourcing strategy are critical to a decision making framework for legal departments.
We provide:
External counsel performance metrics and reporting
Legal vendor diversity advisory services
Knowledge management system implementation
Workflow mapping and optimization
RFP development and selection support
The compliance requirements and the risk exposure of environmental, social and governance (ESG) matters often require input from Legal. If you are a law firm seeking support on a client matter or developing and implementing an ESG strategy for your firm, or you are a law department that works with your organization's ESG or corporate responsibility team, we can help you develop policies, advise on contract terms and establish compliance workflows to help you meet your organization’s objectives.
We provide:
Our managed legal services and outsourcing of contract management and negotiation capabilities delivers on legal department tasks using technology and low-cost delivery centres. Partial outsourcing of legal services for lower-value work that can be commoditized and standardized frees the law department’s capacity to take on more strategic tasks. Our proposition offers a point solution for discrete, transaction-specific work types as well as a more holistic solution for outsourcing day-to-day subfunctions.
We provide:
Document and contract management solutions, including automating, storing, searching and managing contracts
Contract solutions, including contract review and contract administration
Legal entity management
Regulatory and compliance obligation scanning
Legal due diligence
Litigation support and e-discovery services
Office of the company secretary and subsidiaries services
Flex resourcing
Legal due diligence is a critical part of any M&A transaction. It needs to be done thoroughly and forensically, but also at an appropriate price point. Our deals specialists combine technology with skilled legal professionals and qualified lawyers to support both buy-side and sell-side efforts on domestic and cross-border deals.
Of course, a deal doesn’t end with the successful transaction. Our focus on law departments gives us insight into post-close integration of the law departments, guiding the new team toward an optimal operating model that captures the synergy of the pre-transaction groups, data sharing, integrating tech tools and change management.
We provide:
Legal due diligence
Contract review and diligence
Deal analytics
Post-transaction law department integration
The client experience is vital to a firm that strives to stand out from the crowd. Our professional services expertise can help you differentiate your firm and provide you with journey mapping, strategic insights and tech-enabled processes that can help you interact with your clients in a frictionless manner—allowing you to focus on your legal expertise and the client’s needs.
We provide:
Legal market strategy plan development services
Law firm operations advisory services
Digital upskilling for legal professionals
Your law firm is a business. And any successful business actively develops and executes on strategy. We can help you articulate your strategic goals and operationalize your strategy throughout all business functions of the law firm, from the back office to practice lawyers. We understand the unique challenge of transformation within the legal industry and can help you at different stages of your journey, including employee upskilling, support for capacity building and review/restructuring of your compensation structure or capitalization model.
We provide:
Capitalization and compensation review services
Digital upskilling strategy for lawyers
Law firm operations advisory services
Law firm operating model design
Diversity, equity and inclusion strategy advisory
Law firms help their clients glean valuable insights from their data on a daily basis. But rarely do they stop to reflect on the metrics of their own practice. We provide data analytics on your practice, including analyzing costing and profitability, KPIs and legal market analytics.
We provide:
Data gathering and analytics
Benchmarking
Compensation and capitalization review
Metrics and KPI development and dashboarding
Law firms need to find efficiencies and discover new opportunities for growth. Technology is key to realizing those objectives. We look at your processes and learn about the information you handle. We can guide you in selecting and ultimately implementing foundation-layer legal operating systems, point solution legal tools or client management systems.
We provide:
Legal tech consulting and targeted legal tech market review
Requirements gathering and technology vendor selection support
Legal technology implementation and support
Legal due diligence is a critical part of any M&A transaction. It needs to be done thoroughly and forensically, but also at an appropriate price point. But staffing constraints may mean that the number of associates needed to do the work, or the hourly rate for associate work, is too high for many clients. We can support law firms in their client services. Our deals specialists combine technology with qualified off-shore and near-shore lawyers and can support both buy-side and sell-side efforts on domestic and cross-border deals.
We provide:
E-discovery services
Contract diligence and review
Entity management services and technology
The compliance requirements and the risk exposure of environmental, social and governance (ESG) matters often require input from Legal. If you are a law firm seeking support on a client matter or developing and implementing an ESG strategy for your firm, or you are a law department that works with your organization's ESG or corporate responsibility team, we can help you develop policies, advise on contract terms and establish compliance workflows to help you meet your organization’s objectives.
We provide:
Partner, Legal Business Solutions and Tax Reporting & Strategy, PwC Canada
Tel: +1 416 275 0812