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The UN Refugee Agency (UNHCR) estimated that by 2024 there would be 130 million forcibly displaced individuals worldwide, which was an increase of 14% from the end of 2023.1
When settling into a new country, refugees can face many challenges as they navigate their new surroundings. The 1951 Refugee Convention outlines rights for refugees which include the right to education and the right to decent work.2
Launched by PwC Middle East, the Digital Heroes programme was designed to support disadvantaged individuals including refugees between the ages of 18-24 years old to develop and enhance their digital acumen and skills. This is to help support their journey to employment and/or further academic opportunities.
Digital Heroes supports PwC’s global initiative New world. New skills. Everyone should be able to live, learn, work and participate in the digital age.
Photo Credit : Blumont - Jordan www.blumont.org
“After completing the course, I eventually became my own teacher, independently studying and mastering multiple programming languages and technical tools.”
Ahmed, Syrian studentDigital Heroes is a four week digital upskilling programme offered to refugees across the Middle East region
Working with key NGOs from across the region who are committed to creating a world where youth have equal opportunities to access quality STEM education, PwC Middle East was able to recruit eligible students and deliver this unique four-week programme for the third consecutive year.3
The Digital Heroes programme, provides students with the opportunity to acquire new in-demand digital skills by completing a bespoke curriculum delivered on Kubicle4, a digital online global platform. Based on their current level of knowledge, students are assigned to either the beginner, intermediate or advanced pathway, each with a unique mix of subject matter that extends from Data Literacy and PowerBI to Alteryx and more. Students are further supported by PwC Middle East mentors who are equipped with the necessary skills, knowledge, and technology to guide the students through the course work and respond to any challenges the students may be facing.
Photo Credit : Blumont - Jordan www.blumont.org
In partnership with Phoenix Space, a non-profit organisation committed to creating a world where young people have equal opportunities to access quality STEM education, PwC Middle East has co-developed the Digital Heroes programme. This four-week programme concentrates on two compulsory subjects: Data Literacy and PowerBI. To assist students throughout their learning journey and final programme assessment, each student is assigned a PwC Middle East Digital mentor for personalised support.
“I am extremely proud of my participation in the digital heroes program where we mentored and upskilled refugees in Zaatari camp and other locations!”
Ahmad Assali,"Tax Senior Manager", PwC PalestinePwC Middle East’s 3rd Digital Heroes cohort concluded in March 2024. Over the past 3 years, 247 students from Jordan, Lebanon, Palestine, and Syria (based in other neighbouring countries) graduated from the programme. Together, they participated in a total of 120 hours of mentorship sessions and completed thousands of hours worth of digital online course work. Each course completed resulted in the students receiving a certificate of recognition from PwC Middle East as well as an officially recognised certification from Kubicle to support them in their career progression.
Some students went on to seek further education opportunities with local colleges and universities, while others utilised their learnings to further their entrepreneurship plans and extend their knowledge to their wider communities.
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