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Virtual learning is often an efficient method of developing new skills that allows employees to retain information longer than traditional learning does, builds confidence through deeper connectivity to the material, and fosters psychological safety while learning new behaviors.
Incorporating augmented, mixed, and virtual reality experiences into new or existing initiatives can accelerate the identification and solution of workplace issues by engaging your employees in a whole new way.
Conversation-based learning modules
Get to the heart of specific workforce challenges – from engaging in difficult conversations about diversity, equity, and inclusion (DEI), to learning how to deliver to effective feedback, to driving greater buy in and adoption across your major initiatives – by allowing the learner to converse with a virtual colleague. This experience connects the learner both emotionally and mentally by driving greater empathy and simulating an environment they know well, allowing them to practice some of the most challenging interactions they have in the workplace.
Metaverse team collaboration
Metaverse team collaboration provides a new kind of enhanced connectivity between teams, allowing groups to address specific workplace problems in customized virtual workspaces, collaborating and solutioning in a new, more impactful way.This hybrid meeting model increases engagement, strengthens connectivity, and provides an alternative for traditional video conferencing in a time where companies are looking for something new, innovative, and environmentally sustainable
Immersive VR training can rapidly upskill employees off-site and at scale for hands-on technical tasks.
In-person ad hoc training in these scenarios is often costly, logistically difficult, time consuming, and can vary widely in quality, accuracy, and effectiveness.
In fields where trainees need to be familiar with details such as locations, names and uses of different types of equipment, as well as service procedures and troubleshooting, virtual hands-on training allows for independent, on-demand practice of functional skills in a simulated environment.
Meeting both business goals and employee needs
Embedded in PwC’s Workforce Transformation practice, Immersive Services brings together Learning and Development; Business, Experience, Technology (BxT); Organizational Change Management; Diversity, Equity, and Inclusion; and Human Resources Transformation experienced professionals to help deepen the value that employees and their organizations receive from our customizable conversation-based training and team-based collaboration offerings, enabling an employee-centered approach to organizational transformation.
Driving success with immersive services
- Goal alignment
- Immersive solution design
- Employee onboarding
- Continuous deployment
Goal alignment
Understand and align on the problem areas facing your organization
- Co-create the scope of the intended experience through creative brainstorming sessions
- Demonstrate how immersive technologies can enhance the experience
- Determine which immersive technology can meet emerging goals and objectives
- Prioritize short- and long-term milestones, so the solutions can grow and adapt over time
Immersive solution design
Throughout the design process, our team of specialists will connect purpose, objectives, and outcomes to content, user flows, and evaluation.
- Work closely with you in content creation and refinement
- Design an immersive experience in AR/XR/VR that goes beyond production requirements
- Iterate on our platforms to create the optimal experience
Employee onboarding
- Onboard your employees through easy-to-understand playbooks and personalized service so they can immediately and effectively engage with platform content
- Help make sure the technology is built to align with the current abilities of your team
- Assist employees in navigating and consuming content in as intuitive a way as possible
Continuous deployment
- Facilitate the regular, efficient, and effective use of our platform, staying involved in deployment
- Understand your developing needs on a continuing basis
- Act on your team’s feedback to improve our solution
- Identify future opportunities to expand content
Developing and deploying virtual reality training and collaboration
Customizing immersive experiences to address specific client needs and concerns
Fostering the application of DEI principles within difficult workplace conversations
A fast-growing investment company faced challenges hiring and upskilling a diverse workforce. PwC collaborated with their Diversity, Equity, and Inclusion (DEI) council and leadership team, using BXT design thinking activities to help build a connected curriculum that created a safe space to observe, interact, and practice:
- Navigating difficult conversations
- Creating a workspace of psychological safety
- Spotting and addressing microaggressions
Strengthening team connectivity and increasing output with innovative collaboration spaces
One of the world’s largest equity mega-funds wanted to learn how to work and collaborate within the metaverse. PwC helped build a custom virtual reality environment that 20+ of the organization’s leaders are using to:
- Interact and transact
- Build morale and memorable collaborative experiences
- Eliminate outside distractions to foster engaging connections
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