B2B companies face a wide range of business challenges, from improving operational efficiency, to building and retaining their workforce to creating and executing a growth plan that is data-driven and underpinned by technology. All while maintaining trust and a strong reputation among stakeholders. PwC’s global Business Services team provides tax, assurance and consulting services that utilise human-led, tech-enabled solutions to build trust and deliver sustainable outcomes.
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PwC's Global Business Services Index presents an outside-in view of the Business Services industry, providing a deep-dive analysis into the performance of each of the eight key sectors.
Using four key metrics---growth, profitability, productivity and cashflow---the performance of each sector is given a ‘Sector Index Score’ for 2023, which has been developed based on an analysis of the data from a sample set of 247 international companies and firms. The detailed sector reports also provide sector strong points, challenges and priorities for future success.