B2B companies face a wide range of business challenges, from improving operational efficiency, to building and retaining their workforce to creating and executing a growth plan that is data-driven and underpinned by technology. All while maintaining trust and a strong reputation among stakeholders. PwC’s global Business Services team provides tax, assurance and consulting services that utilise human-led, tech-enabled solutions to build trust and deliver sustainable outcomes.
PwC's Global Business Services Index presents an outside-in view of the Business Services industry, providing a deep-dive analysis into the performance of each of the eight key sectors.
Using four key metrics---growth, profitability, productivity and cashflow---the performance of each sector is given a ‘Sector Index Score’ for 2023, which has been developed based on an analysis of the data from a sample set of 247 international companies and firms. The detailed sector reports also provide sector strong points, challenges and priorities for future success.
The findings of our 28th Annual Global CEO Survey show that CEOs are reaping early productivity gains from Generative AI and rising payoffs from investments in sustainability. The challenge is to increase scope and speed.
A tentative approach to the cloud risks leaving law firms behind, they need to take bold steps to embrace technology and drive results.
Our research shows that top-performing companies are 4.2 times more likely to use managed services partnerships for strategic advantage. Explore our key findings.
