BANGKOK, 28 June 2024 – Sectors more exposed to AI are experiencing almost five times (4.8x) higher growth in labour productivity, according to PwC’s 2024 Global AI Jobs Barometer.
The report, which analysed over half a billion job ads from 15 countries, suggests that AI could allow many nations to break out of persistent low productivity growth, generating economic development, higher wages, and enhanced living standards.
The report finds that for every job posting requiring AI specialist skills (like machine learning) in 2012, there are now seven job postings1. PwC research also finds that growth in jobs demanding AI skills has outpaced all jobs since 2016, with postings for jobs requiring AI skills growing 3.5x faster than for all jobs.
The findings also highlight economic opportunity for labour forces: jobs that require AI skills carry up to a 25% average wage premium in some markets.
Skills sought by employers are changing much faster in occupations more exposed to AI, with old skills disappearing - and new skills appearing - in job ads at a 25% higher rate than in occupations less exposed to AI. To stay relevant in these occupations, workers will need to demonstrate or acquire new skills.
As questions abound around the technology’s impact on everything from job security to long-term business viability, the findings highlight positive news, even for workers in sectors most exposed to AI. The findings also reflect a good news story for workers and the global economy in which AI-enabled workers are more productive and more valuable, opening the door to rising prosperity for workers and nations. Like past technological revolutions from electricity to computers, AI is changing what it takes for workers to succeed - and those who adapt may enjoy vast new opportunities.
Carol Stubbings, Global Markets and Tax & Legal Services (TLS) Leader, PwC UK, said:
“AI is transforming the labour market globally and presents good news for a global economy hindered by deep economic challenges and concerns around long-term business viability. For many economies experiencing labour shortages and low productivity growth, the findings highlight optimism around AI with the technology representing an opportunity for economic development, job-creation, and the creation of new industries entirely. However, the findings show that workers will need to build new skills and organisations will need to invest in their AI strategies and people if they are to turbocharge their development and ensure they are fit for the AI age.”
The findings paint a positive picture of the impact of AI on labour markets and productivity. Sectors most exposed to AI - financial services, information technology, and professional services - are experiencing nearly 5x higher labour productivity growth than sectors less exposed to AI2.
Across the five major labour markets for which wage data is available (US, UK, Canada, Australia and Singapore), jobs that require AI specialist skills carry a significant wage premium (up to 25% on average in the US), underlining the value of these skills to companies. Across industries (in the US for example), this can range from 18% for accountants, 33% for financial analysts, 43% for sales and marketing managers, to 49% for lawyers. While the wage premium differs by market, overwhelmingly this is higher in all markets analysed.
The study finds that knowledge work sectors are seeing the most rapid growth in the share of roles requiring AI skills. This includes financial services (2.8x higher share of jobs requiring AI skills vs other sectors), professional services (3x higher), and information & communication (5x higher)3.
Companies, workers, and policymakers share responsibility for helping workers build the skills to succeed in a fast changing jobs market. Skills demanded by employers in occupations more exposed to AI are changing at a 25% higher rate than in less exposed occupations. 69% of CEOs expect AI will require new skills from their workforce, rising to 87% of CEOs who have already deployed AI, according to PwC’s 27th Annual Global CEO Survey 2024.
Pete Brown, Global Workforce Leader, PwC UK, added:
“Businesses and governments around the world will need to ensure they are adequately investing in the skills required for both their people and organisations if they are to thrive in a global economy and labour market being transformed by AI. Equally, there is tremendous opportunity for people, organisations, and economies with expertise in new and emerging technologies such as AI. Ensuring a skills-first approach to recruitment as well as continued investment in workforce upskilling is imperative as no industry or market will remain immune to the impact of AI’s technological and economic transformation.”
Scott Likens, Global AI and Innovation Technology Leader, PwC US, said:
“AI provides much more than efficiency gains. AI offers fundamentally new ways of creating value. In our work with clients, we see companies using AI to amplify the value their people can deliver. We don’t have enough software developers, doctors, or scientists to create all the code, healthcare, and scientific breakthroughs the world needs. There is a nearly limitless demand for many things if we can improve our ability to deliver them - and limitless opportunity for organisations and individuals that invest in learning and applying the technology.”
As for the Thai workforce, Dr Pirata Phakdeesattayaphong, Consulting Partner of PwC Thailand, said that AI is significantly transforming the labour market, so the ability to develop new skills is crucial for employee success. Workers need to focus on technology-related and soft skills, such as data analysis and collaboration.
“Jobs that require AI skills in Thailand are increasingly in demand and hard to find in the market. This is why the wages for this type of work is about 25% to 40% higher than IT and engineering jobs,”
Dr Pirata said.
Moreover, in an era where employees can work from anywhere, some Thai workers who are software developers for AI can choose to work abroad where wages are higher.
“Thai organisations must diligently plan their use of AI by using successful case studies as examples. They can start by using AI for repetitive tasks, so employees can see how AI can support rather than replace them, which can also help enhance their skills. Employers should develop a change management plan and clearly communicate how AI can support employees’ work. This way, organisations can periodically plan and measure the success of AI adoption while establishing a framework for the responsible use of AI to build trust among stakeholders,”
Dr Pirata said.
Dr Pirata concluded that sectors which adopt AI should invest in training their workforce and collaborate with educational institutions to produce graduates proficient in AI technology. This approach will enable Thai organisations to work harmoniously with technology and meet the evolving demands of the job market.
//ENDS//
[1] Refers to six of the fifteen countries analysed: US, UK, Singapore, Australia, Canada and New Zealand.
[2] Due to the availability of OECD data, PwC analysis focused on just these six sectors profiled for the period 2018-2022 (2023 data has not yet been released).
[3] Other sectors include: Agriculture, Mining, Power, Water, Retail Trade, Transportation, Accomodation, Real Estate, Administrative, Arts and Entertainment, Household Activities, Construction, Manufacturing, Education and Social Activities and Extracurricular Activities.
Notes to Editors:
About the PwC 2024 Global AI Jobs Barometer
PwC’s new Global AI Jobs Barometer uses half a billion job ads from 15 countries to examine AI’s impact on jobs, skills, wages, and productivity. Analysing data from the past decade and across a large number of sectors, the report provides insight on AI job penetration, salary premiums, vacancy rates and more. The report was presented at the VivaTech Summit in Paris by PwC global leaders.
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