Retail and consumer products

Helping leaders plan and prepare for the unexpected in order to be resilient and flexible in the rapidly evolving landscape. We can assist you choosing the right next steps in your journey.

Holiday Outlook 2024

This year marks the 10th anniversary of our Holiday Outlook and its perspectives on consumer behavior and spending trends. As shoppers prepare for this holiday season, they’ll likely face a retail environment shaped by spending differences and evolving buying habits — a glimpse into trends that could continue to shape the market well into 2025.

Despite 59% of consumers saying that inflation will probably influence their holiday spending this year, overall spending is projected to increase by 7% to an average of $1,638 per shopper. But behind this growth lies a marked gap between those ready to splurge and those tightening their budgets.

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How PwC can help

PwC's Consumer markets is a leading financial accounting, tax and advisory practice serving a broad spectrum of service, merchandising and manufacturing organizations. High-growth tech start-ups, food manufacturers, airlines, hotels and retail outlets are among countless organizations that rely on our integrated knowledge and tailored solutions to succeed nationally or globally.

At PwC, we understand the challenges and we see the opportunities—addressing change at the convergence of powerful industries is where we thrive. PwC’s multi-disciplinary, global team of consulting, tax and assurance professionals can help you turn innovation into practice and practice into growth.

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Kelly Pedersen

Kelly Pedersen

Retail Leader, PwC US

Carla DeSantis

Carla DeSantis

CPG Leader, PwC US

Suni Shamapande

Suni Shamapande

Principal, Retail Strategy, PwC US

Ali Furman

Ali Furman

Consumer Markets Industry Leader, PwC US

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