Unlocking the power of human ingenuity
Together with SXSW, we’ve captured the key learnings that matter most so you can harness human ingenuity to help shape what's next for your business.
Pricing and revenue management
Maximize revenue opportunities and attract customers with intelligent pricing
Pricing is a key element of the customer attraction equation. In a recent PwC survey, we found that nearly 1 in 5 consumers stopped using or buying from a business in the past year due to price increases.
You can win your customers’ hearts and minds by creating real value, clearly communicating that value and exceeding expectations at a right price that feels like a great deal. But finding that right price is no easy feat. It requires digital technology that can adapt rapidly to changing environments and preferences. And value creation for your business has to be an equally important factor to consider.
Maximizing the price/value equation
How can pricing and revenue strategies impact your bottom line?
PwC helps companies address the entire pricing blueprint - from strategy to formulation to operations - so you can transform your pricing and revenue strategies and increase profitability.
Watch the replay of PwC's Customer Transformation webcast
Why Giving Up Control May Be the Next Way to Get Ahead
Research & Insights
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Beyond ownership - the new era of customer experience
It’s time for a new approach that doesn’t attempt to control the entire customer experience but instead empowers the key roles that influence it.
Real Stories: When Customers Matter Most
What does it take to wow your customers and stay ahead with technology and creativity? In our Real Stories series industry leaders reveal how they solve challenges, drive growth, and create loyal customers.
How tech can accelerate customer attraction
Companies can solve customer challenges and deliver value by understanding what’s important to their customers and by being agile and obsessed with outcomes.
Go beyond the data: How analytics can help improve business outcomes and drive transformation
Business analytics is accelerating innovation and reshaping businesses and industries. Learn how to harness it to improve business outcomes and drive transformation.
Mastering life-cycle loyalty: Service with a smile (and a strategy)
Loyalty teams incorrectly lean on customer service functions to build brand loyalty. Read where customer loyalty is won in the customer journey.
A new approach to customer retention
The solution to customer retention goes beyond common metrics. Read why companies should focus on customer loyalty and employee experience to improve outcomes.
Building customer loyalty and retention in volatile times - PwC Customer Loyalty Survey 2022
How do you attract and retain customers? PwC’s Customer Loyalty Survey reveals opportunities for businesses to improve customer retention strategies.
PwC 2023 Metaverse Predictions
How will the metaverse impact business next year? Six trends to help executives shape their strategy.
Is your brand ready for the $3 trillion social commerce marketplace?
Building a social commerce program may require changing your company’s business strategy. Learn more about the steps your brand can take.
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Customer Transformation Practice Leader, PwC US
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