Ethical conduct and Transparency

Our good reputation and success in long term depend on the credibility, professional conduct and moral integrity of each employee. Therefore, we have adopted an ethical framework setting out the relevant policies and rules. Our goal is also to create a culture promoting ethical conduct, integrity, impartiality and professional skills.

Our Code of Conduct is based on the PwC Purpose (to build trust in society and solve important problems) and a core set of shared values. The Code sets out a common framework around how we are expected to behave, do business and to do the right thing. This includes Speaking Up if we come across a situation that is inconsistent with the Code or our values.

Knowing, understanding, and living the Code, is a fundamental part of who we are as PwC professionals, and what we stand for.

The Ethics Helpline as a part of our whistleblowing system represents an important tool for reporting any issue or complaint concerning unethical or illegal conduct.

Compliance with applicable legal and internal regulations, as well as the principles stated in the Code of Conduct, is one of the priorities for our company. The success of our company is based on adherence to the principles of integrity and compliance. Whistleblowing is one of the ways for meeting these standards. Whistleblowing at PwC, contacts and important information.

The corporate policy of independence allows us to ensure that business relationships are established and maintained without pursuing any side interests and without any personal or commercial links to clients we audit and their affiliates. All employees must attend obligatory interactive training and fill-in an annual declaration of their independence.

Selection of clients
Our credibility also depends on our clients’ integrity. We provide services only to companies which carry out their business activities in compliance with the law and do not violate ethical principles. We have implemented thorough processes for evaluation of possible impacts that our co-operation with prospective and current clients might have on our good reputation on the market.

High-quality services for our clients
We carry our annual client satisfaction surveys concerning our services. Continuous discussions with our clients about our services and the added value we provide to them forms an essential part of good mutual relations.