We (“PwC”, “us”, or “our”) are strongly committed to protecting personal data. This privacy statement describes why and how we collect and use personal data and provides information about the rights of individuals. We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.
Personal data is any information relating to an identified or identifiable living person. PwC processes personal data for numerous purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.
When collecting and using personal data, our policy is to be transparent about why and how we process personal data.
We take the security of your data very seriously. We adhere to internationally recognised security standards and our information security management system relating to confidential client data is independently certified as complying with the requirements of ISO/IEC 27001: 2013. We have a framework of policies, procedures and training in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the data we hold secure.
To find out more, please go to the sections of this statement that are relevant to you.
The data controller is PricewaterhouseCoopers Česká republika, s.r.o., PricewaterhouseCoopers Legal s.r.o., advokátní kancelář, PricewaterhouseCoopers Audit, s.r.o., or PricewaterhouseCoopers Services, s.r.o., PricewaterhouseCoopers Services Limited, odštěpný závod whichever is the contracting party for the purposes of providing or receiving services or the entity, you have contacted.
If you have any questions about this privacy statement or how and why we process personal data, please contact us at
Email: cz_dpo@pwc.com
PricewaterhouseCoopers Česká republika, s.r.o.
Hvězdova 1734/2c, Nusle, 140 00 Praha 4
PwC processes personal data about contacts (existing and potential PwC clients and/or individuals associated with them) using a customer relationship management system (the “PwC CRM”).
The collection of personal data about contacts and the addition of that personal data to the PwC CRM is initiated by a PwC user and will include name, employer name, contact title, phone, email and other business contact details. In addition, the PwC CRM may collect data from PwC email (sender name, recipient name, date and time) and calendar (organiser name, participant name, date and time of event) systems concerning interactions between PwC users and contacts or third parties.
Personal data relating to business contacts may be visible to and used by PwC users to learn more about an account, client or opportunity they have an interest in, and may be used for the following purposes:
In addition, the PwC CRM uses an algorithm to evaluate the strength of interactions between a PwC user and a contact. This ranking is primarily based on interaction frequency, duration, topicality and response time.
We will process the personal data of our business contacts based on our legitimate business interests or their consent, if the data subject has so granted it. We have an interest in marketing our services or providing communications which we think will be of interest to recipients.
Personal data will be retained in the PwC CRM for as long as it is necessary for the purposes set out above (e.g. for as long as we have, or need to keep a record of, a relationship with a business contact).
Our policy is to collect only the personal data necessary for specified purposes and we ask our clients to only share personal data where it is strictly needed for those purposes.
Where we need to process personal data to provide professional services, we ask our clients to provide the necessary information to the data subjects regarding its use. Our clients may use relevant sections of this privacy statement or refer data subjects to this privacy statement if they consider it appropriate to do so.
Generally, we collect personal data from our clients or from third parties acting on the instructions of the relevant client.
The personal data may typically include name, employer name, contact title, phone, email and other business contact details.
We use personal data for the following purposes:
In case we are subject to a legal obligation, for which the processing of personal data is required, such as the fulfilment of tax obligations or evidencing or documenting professional services provided, the processing of personal data of the individuals associated with our corporate clients is based on the legal obligation (lawful basis).
We may also process the personal data of individuals associated with our corporate clients based on compliance with contractual obligations and our legitimate business interests (such as providing services to data subject’s employer) or their consent, if the data subject has so granted it.
We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).
In the absence of specific legal, regulatory or contractual reasons or requirements, our baseline retention period for records and other documentary evidence created in the provision of services does not exceed 4 years, as long as such records concern personal data and documents necessary for the identification, exercise or defence of our legal claims.
Our policy is to collect only the personal data necessary for specified purposes and we ask our clients to only share personal data where it is strictly needed for those purposes.
Where we need to process personal data to provide our services, we ask our clients to provide the necessary information to other data subjects concerned, such as family members, regarding its use.
Given the diversity of the services we provide to personal clients (to find out more about our services, please visit www.pwc.com/cz/en.html), we process many categories of personal data based on the type of services provided, typically including the following categories of personal data:
For certain services or activities, and when required by law or with an individual's explicit consent, we may also collect special categories of personal data.
Generally, we collect personal data from our clients or from a third party acting on the instructions of the relevant client.
We use personal data for the following purposes:
If the processing of personal data referred to in this section is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, when processing operations necessary for the supply of a service, the lawful basis for processing is the contract. If the processing of data is necessary for complying with a legal obligation such as complying with tax law obligations or the necessity to evidence and document professional services provided, the processing will be based on the legal obligation. If the personal data is processed in accordance with other purposes specified above, we will rely on the legitimate interest basis or consent of the data subjects, if the data subject has so granted it.
We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).
In the absence of specific legal, regulatory or contractual reasons or requirements, our baseline retention period for records and other documentary evidence created in the provision of services does not exceed 4 years, as long as such records concern personal data and documents necessary for the identification, exercise or defence of our legal claims.
We provide external users access to various applications managed by us. Such applications will contain their own privacy statements explaining why and how personal data is collected and processed by those applications. We encourage individuals using our applications to refer to the privacy statements available on those applications.
Our policy is to collect only the personal data necessary for specified purposes and we ask our clients to only share personal data where it is strictly needed for those purposes.
Where we need to process personal data to provide our services, we ask our clients to provide the necessary information to the data subjects concerned regarding use of their personal data.
We collect and use the contact details for our clients in order to manage and maintain our relationship with those individuals. Please see the Business contacts section of this privacy statement for more information about our processing of this type of data.
Given the diversity of the services we provide to clients (to find out more about our services, please visit www.pwc.com/cz/en.html), we process many categories of personal data based on the type of services provided, typically including the following categories of personal data:
Generally, we collect personal data from our clients or from a third party acting on the instructions of the relevant client. For some of our services, for example, when undertaking a due diligence review of an acquisition target on behalf of a client, we may obtain personal data from the management and employees of that target or from a third party acting on the instructions of the target. We will provide payroll data as part of an audit and we often need to use personal data to provide global mobility and pension services.
We use personal data for the following purposes:
If the processing of data, which we obtain in connection with providing services to our clients, is necessary for complying with a legal obligation, such as tax law regulations or necessity to document and evidence professional services provided, the processing will be based on the legal obligation. If the aforementioned personal data is processed for purposes other than those specified in this section, we will process the data on the basis of contract performance, on the legitimate interest basis or the consent of the data subjects, if the data subject has expressed such.
We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).
In the absence of specific legal, regulatory or contractual reasons or requirements, our baseline retention period for records and other documentary evidence created in the provision of services does not exceed 4 years, as long as such records concern personal data and documents necessary for the identification, exercise or defence of our legal claims.
Our policy is to collect only personal data necessary in order to carry out statutory obligation imposed on PwC by Act No. 253/2008 Coll., on Selected Measures against Legitimisation of Proceeds of Crime and Financing of Terrorism and our internal standards, for the purposes of fight against money laundering and terrorist financing.
Where we need to process personal data for the purpose of providing our services, we ask our clients to provide data subjects with the necessary information regarding the processing of their personal data, typically the personal data of our clients and their beneficial owners, their representatives and their executives. In general, we collect personal information directly from our clients and / or from publicly available sources in order to verify the identity of these individuals. We process many categories of personal data based on the type of services provided which typically include the following categories of personal data:
We use personal data for the following purposes:
Compliance with legal requirements and our internal standards
We provide a wide range of professional services (to find out more about our services, please visit www.pwc.com/cz/en.html). Some of our services require us to process personal data in order to provide advice and deliverables.
Strict application of relevant legislation and our internal standards contributes to the detection of possible undesirable activities related to money laundering (eg suspicious transactions), as well as to a significant mitigation of the risk of involvement of PwC, albeit unintentional, in money laundering activities or activities causing reasonable suspicion of such activities. This risk is in particular the acceptance of a client involved in money laundering or the acceptance of a contract that assists in money laundering by a party associated with that contract, either directly because that party is a client or indirectly by a third party.
As providers of certain types of professional services, we are subject to legal obligations requiring us, among other things, to keep certain records, which may also contain personal data to the extent required by applicable law and our internal regulations.
Safety, quality and risk management activities
To protect your personal information from loss, misuse, alteration or destruction, we have implemented generally accepted standards of technology and operational security. Only authorized persons have access to personal data. These persons have undertaken to maintain the confidentiality of this information.
Legal basis of processing
If the processing of the data we obtain in connection with the provision of services to our clients is necessary to comply with legal obligations arising from anti-money laundering and anti-terrorist financing regulations, the processing will be based on compliance with a legal obligation.
If your personal data is processed for other purposes listed in this section, we will process personal data on the basis of our legitimate interest.
Data retention
Your personal data will be kept for the period prescribed by law, for the remaining period for as long as we need it for the purpose for which it is permitted to use it, or as long as you or we can exercise mutual legal rights, generally no longer than 10 years.
Collection of personal data
To ensure the successful organization of our events, we typically process the following personal data:
Use of personal data
Personal data can be used for the following purposes:
Legal basis of processing
We will process your personal data on the basis of our legitimate interests for the purposes of
or consent, if the data subject has so granted it.
Data retention
Your personal data will be retained for as long as we need it for the purpose for which it is permitted to use it, or as long as you or we can exercise mutual legal rights, generally for no longer than 4 years.
The provisions of the Civil Code (Section 84 et seq.) will apply in particular to the taking of photographs / video recordings of a reportage nature for the purpose of documenting PwC's activities on social networks or in internal publications, and the time of their publication will not be limited.
We collect personal data when an individual gets in touch with us with a question, complaint, comment or feedback (such as name, contact details and contents of the communication). In these cases, the individual is in control of the personal data shared with us and we will only use the data for the purpose of responding to the communication and handling the matter as appropriate. The personal data referred to above may include name, employer name, contact title, phone, email and other business contact details.
If personal data is processed for other purposes already specified above, we will rely on the legitimate interest basis or their consent, if the data subject has expressed such.
We retain the personal data referred to in this section for as long as is considered necessary for the purpose for which it was collected.
When applying online for a role at PwC via the PwC career website, applicants should refer to the information made available when applying for a job for details about why and how personal data is collected and processed.
For more details about our recruitment processes, please visit our career page at www.pwc.com/cz/en.html.
We collect and process personal data about our suppliers (including subcontractors and individuals associated with our suppliers and subcontractors) in order to manage the relationship, to receive services from our suppliers and, where relevant, to provide professional services to our clients. The data collected might typically include name, employer name, job title, phone, email and other business contact details.
We use personal data for the following purposes:
If the processing of personal data referred to in this section is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, when processing operations are necessary in order to be a recipient of the service, the lawful basis for the processing is the contract. If the processing of data is necessary for complying with a legal obligation such as complying with tax law obligations or necessity to evidence and document professional services received, the processing will be based on the lawful basis. If personal data is processed for other purposes already specified above, we will rely on the legitimate interest basis (such as receiving services, providing services, administration, managing and developing our business, security, quality and risk management activities) or their consent, if the data expressed such.
We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).
In the absence of specific legal, regulatory or contractual reasons or requirements, our baseline retention period for records and other documentary evidence created in the provision of services does not exceed 4 years, as long as such records concern personal data and documents necessary for the identification, exercise or defence of our legal claims.
We have security measures in place at our offices, including CCTV and building access controls. The CCTV and building access systems are controlled by the property owner unless the information provided states otherwise.
We use the CCTV to increase the protection of property (theft, burglary, vandalism, natural disasters, accidents), increase the safety of people (assault, robbery, theft, other physical harm) and to prevent extraordinary events within the premises of our offices. The CCTV is pointed only at the areas where monitoring is necessary to achieve the abovementioned purposes of the processing. The CCTV is not used for automated decision-making, including profiling and the recordings are only kept for a period of 5 days at most. CCTV records are securely stored, and the information captured is only accessed on a need-to-know basis (e.g. to look into an incident).
We require visitors to our offices to sign in at reception and we keep a record of visitors for a period of one moth. Our visitor records are securely stored and only accessible on a need-to-know basis (e.g. to look into an incident). We will rely on the legitimate interest basis (assuring security at our offices).
We receive personal data, such as name, title, company address, email address, and telephone numbers, from website visitors; for example, when an individual subscribes to updates from us.
Visitors are also able to send an email to us through the website. Their messages will contain the user’s screen name and email address, as well as any additional information the user may wish to include in the message.
Visitors to our websites are generally in control of the personal data shared with us. We may capture limited personal data automatically via the use of cookies on our website. Please see the section on Cookies below for more information.
We ask that you do not provide sensitive information (such as race or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; physical or mental health; genetic data; biometric data; sexual life or sexual orientation; and, criminal records) to us when using our website.
We use small text files called ‘cookies’ which are placed on your hard drives to assist in personalising and enriching your browsing experience by displaying content that is more likely to be relevant and of interest to you. The use of cookies is now standard operating procedure for most websites. However, if you are uncomfortable with the use of cookies, most browsers now permit users to opt-out of receiving them. You need to accept cookies in order register on our website. You may find other functionality in the website impaired if you disable cookies. After terminating your visit to our site, you can always delete the cookies from your system if you wish.
You can find out more details regarding our use of cookies at www.pwc.com/cz/en.html in the Cookies pages.
When a visitor provides personal data to us, we will use it for the purposes for which it was provided to us as stated at the point of collection (or as obvious from the context of the collection). Typically, personal data is collected to:
Our websites do not collect or compile personal data for the dissemination or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.
We will process the personal data of visitors to our website based on our legitimate business interests or their consent, if the data subject has expressed one. For example, we have an interest in making sure our marketing is relevant for specified individuals and tailored to the interests of a data subject.
Personal data collected via our websites will be retained by us for as long as it is necessary (e.g. for as long as we have a relationship with the relevant individual).
Legal basis for each processing activity is specified in the relevant sections above. When we process personal information for our legitimate interests, we make sure to consider and balance any potential impact on a data subject (both positive and negative), and the rights of the data subject under data protection laws. Our legitimate business interests do not automatically override the interests of the data subjects - we will not process personal data for activities where our interests are overridden by the impact on the data subject (unless we have consent or are otherwise required or permitted to by law).
We will only share personal data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place to protect the data and to comply with our data protection, confidentiality and security standards.
We are part of a global network of firms and, in common with other professional service providers, we use third parties located in other countries to help us run our business. As a result, personal data may be transferred outside the countries where we and our clients are located.
In respect of personal data being regulated by EU legislation, please note that: cross-border transfers may include countries outside the European Economic Area ("EEA") and to countries that do not have laws that provide specific protection for personal data. We have taken steps to ensure all personal data is provided with adequate protection and that all transfers of personal data outside the EEA are done lawfully. Where we transfer personal data outside of the EEA to a country not determined by the European Commission to be providing an adequate level of protection for personal data, the transfers will be under an agreement which covers the EU requirements for the transfer of personal data outside the EEA, such as the European Commission-approved standard contractual clauses.
Personal data held by us may be transferred to:
Individuals have certain rights over their personal data and data controllers are responsible for responding to these rights. Where we decide how and why personal data is processed, we are a data controller and include further information about the rights that individuals have and how to exercise them below.
Access to personal data
You have a right of access to personal data held by us as a data controller. This right may be exercised by emailing us at cz_dpo@pwc.com.
Amendment of personal data
To update personal data submitted to us, you may email us at cz_dpo@pwc.com or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which you registered.
When practically possible, once we are informed that any personal data processed by us is no longer accurate, we will make corrections (where appropriate) based on your updated information.
Withdrawal of consent
Where we process personal data based on consent, individuals have a right to withdraw consent at any time. We do not generally process personal data based on consent (as we can usually rely on another legal basis). To withdraw consent to our processing of your personal data, please email us at cz_privacy@pwc.com or, to stop receiving an email from a PwC marketing list, please click on the unsubscribe link in the relevant email received from us.
Right to restrict processing or object to our processing of personal data
You have the right to restrict or object to the processing of your personal information at any time, on reasonable grounds relating to your particular situation, unless the processing is required by law.
In such case, we will no longer process your personal data or we will restrict the processing of your personal data, unless we can demonstrate compelling legitimate grounds for the processing or for the establishment, exercise or defence of legal claims. To exercise your right to do so, please email us at cz_dpo@pwc.com.
Other data subject rights
This privacy statement is intended to provide information about what personal data we collect about you and how it is used. As well as rights of access, amendment and restriction or objection to processing referred to above, individuals may have other rights in relation to the personal data we hold, such as a right to erasure/deletion and the right to data portability.
If you wish to exercise any of these rights, please send an email to cz_dpo@pwc.com.
Complaints
We hope that you won’t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to cz_dpo@pwc.com. We will look into and respond to any complaints we receive.
You also have the right to lodge a complaint with the Office for Personal Data Protection (posta@uoou.cz),. For further information on your rights and how to complain to the please refer to the https://www.uoou.cz/en/.
We recognise that transparency is an ongoing responsibility, so we will keep this privacy statement under regular review.
This Privacy Statement has been updated and becomes effective on June 18 2024.