A variety of forces have put pressure on financial crime compliance in recent years, leaving many financial institutions with extensive resource and operational burdens. Against a background of renewed cost pressures, but also an ambition for transformation and improvement, a productivity lens on process excellence could make the difference to efficiency and effectiveness.
While technology has a crucial role to play here, it is only an enabler of transformation. There are a number of important steps that all financial institutions should take to review and renew their financial crime operational processes before they implement new technology.