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Five commercial imperatives to help telcos regain an edge
Telcos can regain an edge by focusing on 5Cs: convergence, customer experience, commercial innovation, cost excellence, and complexity reduction.
How we can help
Our global Media practice works with businesses to assist them with the shift from traditional business models to businesses, brands and revenue streams that leverage digital content and platforms, ensuring they are at the forefront of the digital transformation which is driving immense change within this complex and evolving industry.
Our annual Global Entertainment & Media Outlook provides a detailed commentary and data forecasts across 13 industry segments in 53 countries and is designed to help businesses understand how the environment in which they operate is changing so they can maximise their strategies for business growth.
Industry issues
Profitable growth within the Media industry will increasingly come from capturing market share rather than from expansion in the overall market. In response, media companies worldwide have embarked on a quest to create the most compelling, engaging and intuitive user experiences. And as companies adapt, invest, experiment and innovate to secure higher revenues and market share, they’re driving and capitalising on profound shifts in six key areas: business models, value chains, technology, content strategy, deals and regulation.
- Business models
- Value chains
- Technological chains
- Content strategy
- Deals
- Regulation
Business models
Many segments are at a tipping point where companies must be flexible and innovative to capture new growth streams through emerging business models. For example, in recorded music, labels are reaping big gains in performance rights as streaming becomes the dominant revenue source.
Insights
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Sports Industry Outlook 2025
What’s next in sports: from private equity involvement to innovative fan experiences, PwC unpacks the hottest trends. Dive into the playbooks and articles.
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Global M&A trends in technology, media and telecommunications: 2025 outlook
The AI boom and continued technology and business model disruption will keep technology, media and telecommunications an active area for M&A in 2025.
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Next in tech 2025: Thriving amid disruption with data, AI and agility
Explore key trends in the tech sector for 2025, including AI, business model reinvention, thriving amid regulatory challenges and evolving market dynamics.
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TMT insights: Financial reporting and accounting quarterly﹘Q4 2024
PwC’s TMT insights financial reporting and accounting quarterly Q4 2024 report features emerging trends affecting technology, media and telecommunications companies.
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Sports Industry: On track for growth?
Why sports organisations need to focus on understanding their fans, finding the right investments and embracing technology to deliver growth.
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Perspectives: Global Entertainment & Media Outlook 2024–2028
The latest forecasts and trends in the entertainment and media industry reveal new growth opportunities in advertising, streaming and emerging markets.
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Global Telecom and Entertainment & Media Outlook 2024–2028
Five-year projections of consumer and advertiser spending data for both the telecom and entertainment and media (E&M) industries.
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