Client: State Medical Commission for Assessment of Health Condition and Working Ability
Time limit: 5 months
Background
Two main objectives were set for the functional audit:
Carrying out an assessment and a comparative analysis of the Commission’s staff workload and functional performance indicators
Carrying out a detailed analysis of the efficiency of functional performance and governance processes in the Commission’s departments, as well as preparing recommendations and an action plan to implement them for more efficient use of the Commission’s resources in order to achieve its goals and expected results
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Key tasks
Performance of the main tasks of the functional audit was split into four steps:
- Creating the assessment methodology
- Analysing the relevant documents, based on the internal and external regulations governing the Commission’s work organisation
- Evaluating the functions and tasks and assessing the number, work distribution and work efficiency of the staff involved in performing them (including an assessment of the Commission’s functions, professional duties, resource capacity, staff workload, performance indicators and functional performance)
- Assessing the functions and governance processes, as well as preparing recommendations and an action plan to implement them
The functional audit was based on publicly available information, on information provided by the Commission, and on information derived from a survey of the Commission’s staff and staff interviews.
The outcome
PwC made recommendations and devised a plan to implement them based on the following analysis of the Commission’s work organisation and resources:
- An assessment of the Commission’s functions, tasks and governance processes
- An assessment of staff workload in the Commission’s departments
- An assessment of the capacity of resources necessary to perform the functions (including the modelling of resources and finance necessary for four scenarios)
- An assessment of functional performance indicators in the Commission’s departments
The functional audit was carried out as part of project 4.3.6.2.SAM, Improving the Efficiency and Quality of the State Medical Commission for the Assessment of Health Condition and Working Ability, by the European Social Fund Plus under the EU Cohesion Policy programme for 2021–2027.
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