What is the current business climate in the Baltics?

PwC Baltic CEO Survey 2024

CEO Survey
  • 12/03/24

PricewaterhouseCoopers (PwC) presented the findings of its 27th Annual PwC Global CEO Survey at the World Economic Forum in Davos on January 15th. Similarly, in the Baltic region, too, we have been surveying CEOs for more than a decade to find out and compare their opinions, expectations and visions for the business landscape, challenges and growth opportunities. This year we surveyed 387 CEOs in Latvia, Lithuania and Estonia.

“Baltic CEOs are showing renewed confidence in economic expansion and the growth of their companies. While they expressed concerns about geopolitical tensions and high inflation last year, coupled with market uncertainties surrounding energy and other raw materials, this year they are displaying greater optimism. It’s promising that CEOs are increasingly considering business transformation as a way to become more competitive and sustainable. Additionally, CEOs in Latvia have mentioned the need to build a more competitive tax policy for the fifth consecutive year, and they are calling for more predictability in business regulation.”

Zlata Elksnina-Zascirinska, PwC Latvia Country Managing Partner.

CEOs are cautious about economic growth but their forecasts show renewed optimism

The survey suggests that cautious optimism has replaced last year’s pessimistic outlook. Almost one third of Latvian CEOs (31%), slightly less in Lithuania (24%) and Estonia (18%), believe the global economy will improve next year, while more than half of Lithuanian and Estonian CEOs and 39% of Latvian CEOs expect the economic situation to remain unchanged. Lithuanian CEOs are the most optimistic about their domestic economy – 37% expect growth in 2024. 31% of Latvian CEOs are optimistic about domestic economic growth, but Estonian CEOs are sceptical, with 52% expecting economic decline in 2024.

Created with Highcharts 9.2.2Do you believe the economic situation in the country where you are based will improve, remain the same, or declineover the next 12 months?31 %31 %37 %37 %9 %9 %51 %51 %32 %32 %44 %44 %37 %37 %44 %44 %39 %39 %11 %11 %20 %20 %19 %19 %32 %32 %20 %20 %52 %52 %36 %36 %48 %48 %37 %37 %ImproveStay the sameDeclineLatviaLithuaniaEstoniaCEEEastern EuropeGlobal0255075100

Latvian CEOs expect domestic economic growth

More than one third of CEOs regionally – 44% globally, 32% in Western Europe and 51% in Central and Eastern Europe (CEE) – expect domestic economic growth.

In the Baltics, the majority of Latvian CEOs (63%) expected economic decline last year, but this year sees a considerable change – 31% of Latvian CEOs believe their domestic economy will improve over the next 12 months (an increase of 21 percentage points on last year), while 37% expect the situation to remain unchanged. Lithuanian CEOs are slightly more optimistic – 37% believe the economic situation will improve. Estonian CEOs expecting economic growth are less optimistic (9%, down from 10% last year). The percentage of Estonian CEOs expecting domestic economic decline has dropped, though it remains high  (52%).

Created with Highcharts 9.2.2Question: Do you believe the economic situation in the country where you are based will improve, stay the same, ordecline over the next 12 months?31 %31 %37 %37 %9 %9 %51 %51 %32 %32 %44 %44 %37 %37 %44 %44 %39 %39 %11 %11 %20 %20 %19 %19 %32 %32 %20 %20 %52 %52 %36 %36 %48 %48 %37 %37 %ImproveStay the sameDeclineLatviaLithuaniaEstoniaCEEEastern EuropeGlobal05101520253035404550556065707580859095100

Short-term revenue growth forecasts have become slightly more cautious

Baltic CEOs are still very confident in their company’s revenue growth over the next 12 months.

Almost half of Lithuanian and Estonian CEOs (49% and 45%) expect their company’s revenue to grow over the next 12 months (53% in Lithuania and 45% in Estonia last year), while others expect the same level of revenue (38% in Lithuania and 35% in Estonia).

37%

of Latvian CEOs are confident in their company’s revenue growth over the next 12 months

The survey shows that Latvian CEOs are slightly more cautious – 37% expect their company’s revenue to grow over the next 12 months (a drop of 9 percentage points on last year), while 45% expect the same level of revenue (up from 36% last year).

Baltic CEOs are confident in their company’s long-term revenue growth

CEOs are more optimistic about their company’s revenue growth over the next three years, indicating caution resulting from the current economic volatility and uncertainty, with stable growth expected over a longer period.

Baltic CEOs are still confident in their company’s revenue growth over the next three years (72% in Latvia, 79% in Lithuania and 79% in Estonia). Although this indicator is slightly lower than last year, it’s still high.

Created with Highcharts 9.2.2Question: Do you believe in your organization’s prospects for revenue growth over the next 3 years?72 %72 %79 %79 %79 %79 %19 %19 %11 %11 %14 %14 %9 %9 %10 %10 %7 %7 %IncreaseStay the sameDecreaseLatviaLithuaniaEstonia0255075100

Baltic CEOs highlight three key areas their companies consider investing in this year. CEOs mention investment in process and system automation (68% in Latvia, 65% in Lithuania and 72% in Estonia) and workforce upskilling in priority areas (53% in Latvia, 60% in Lithuania and 59% in Estonia). Compared to last year’s survey, this year sees a considerable increase in the percentage of CEOs boasting plans to invest in new technology including cloud, AI and other progressive technologies (50% in Latvia, 48% in Lithuania and 52% in Estonia), while support for plans to invest in the use of alternative energy sources has dropped (by more than 10 percentage points).

Key areas Latvian CEOs plan to invest in
68%

process system and automation

53%

workforce upskilling in priority areas

50%

technology adoption (cloud, AI and other progressive technologies)

24%

using alternative energy sources

CEOs recognise the significance of transformation

40% of Latvian CEOs (an increase of 9 percentage points on last year), 45% in Lithuania and 49% in Estonia do not believe their company will be economically viable in a decade if it continues on its current path. This suggests that CEOs recognise the significance of transformation for their future and plan to act accordingly. Fewer CEOs across the regions believe their company will be economically viable beyond the next decade if it continues on its current path. The most dramatic change has occurred in Estonia, where CEO confidence in their company’s economic viability beyond the next decade has dropped by 22 percentage points to 44% compared to last year’s survey results.

Created with Highcharts 9.2.2Question: If your company continues running on its current path, for how long do you think your business will beeconomically viable?58 %58 %46 %46 %44 %44 %46 %46 %61 %61 %53 %53 %40 %40 %45 %45 %49 %49 %48 %48 %37 %37 %45 %45 %More than 10 yearsLess than 10 yearsLatviaLithuaniaEstoniaCEEEastern EuropeGlobal05101520253035404550556065707580859095100
Created with Highcharts 9.2.2Questions: To what extent will generative AI increase or decrease the following in your company in the next 12months?32 %32 %35 %35 %7 %7 %28 %28 %21 %21 %48 %48 %47 %47 %68 %68 %53 %53 %63 %63 %8 %8 %8 %8 %14 %14 %9 %9 %6 %6 %Increase moderately  (5% and more)Little to no change (± 5%)Decrease moderately (5% and more)Efficiencies in my own time at workEfficiencies in my employees’ time at workHeadcountProfitabilityRevenue0102030405060708090100

The survey shows that AI integration in business is becoming increasingly important. Almost half of CEOs in CEE believe that generative AI will increase efficiency during the time they (53%) and their staff (49%) spend at work over the next 12 months, significantly increasing profitability (38%) and revenue (30%). Baltic CEOs also anticipate a greater presence of AI in their own and their company’s day-to-day business, but their forecasts are slightly more moderate.

CEOs expect that AI integration will have a slight impact on their headcount. 14% of Latvian CEOs believe their headcount will decrease by 5% or more because of AI, while 8% say their headcount will increase by 5% or more. CEOs in CEE share similar opinions.

Workforce availability is still an issue in the Baltics

Baltic CEOs keep mentioning challenges around workforce availability. While the situation has stabilised, it’s still complicated, especially in Latvia and Lithuania, with more than 50% of CEOs (64% in Latvia and 52% in Lithuania) saying that recruitment has become more difficult. Only 7% of Latvian CEOs and 10% in Lithuania say their company finds it easier to attract new talent.

A slightly different picture is painted in Estonia, where this year sees the lowest CEO percentage in the last five years saying their company finds it more difficult to attract new talent (38%). The percentage of respondents saying their company finds it easier to attract new talent (26%) has more than doubled, repeating the highest percentage in the last five years in Estonia.

Created with Highcharts 9.2.2Question: In general, has it become more difficult or less difficult to hire workers in your industry, or has it remainedunchanged?64 %64 %52 %52 %67 %67 %26 %26 %40 %40 %27 %27 %7 %7 %4 %4 %2 %2 %3 %3 %4 %4 %4 %4 %More difficultUnchangedLess difficultDon’t know20242023202205101520253035404550556065707580859095100
24%

of Latvian CEOs expect a headcount increase this year

A quarter of Latvian CEOs (24%, a drop of 8 percentage points on 2023) expect their headcount to increase in 2024. Similarly in Estonia, the percentage of respondents expecting their headcount to increase has dropped (28%, down from 35% last year). Lithuanian CEOs are way more optimistic, with 55% expecting their headcount to increase in 2024.

Remuneration prospects

The percentage of Latvian CEOs indicating no plans to revise their staff pay levels has dropped significantly (12%, down from 26% last year). At the same time, the percentage of CEOs planning to increase their staff salaries by up to 5% has risen considerably (53%, up from 30% last year). This means the majority of Latvian CEOs expect to raise their staff salaries by up to 5% this year. Similar to Latvia, the majority of Estonian CEOs (47%) indicate plans to increase their staff salaries by up to 5%, while 45% of Lithuanian CEOs indicate plans to increase their staff salaries by up 6–10% (31% in Latvia and 34% in Estonia). Unlike Latvia, the percentage of respondents indicating no plans to raise their staff salaries has risen in Lithuania and Estonia (11% and 16% respectively).

Created with Highcharts 9.2.2Question: Are you considering increasing the salary of your company’s employees over the next 12 months?2 %2 %1 %1 %0 %0 %2 %2 %1 %1 %3 %3 %31 %31 %45 %45 %34 %34 %53 %53 %41 %41 %47 %47 %12 %12 %11 %11 %16 %16 %Will increase wages more than 15%We will increase wages by 11–15%We will increase wages by 6-10%We will increase wages by 0-5%Wage increase is not foreseenLatviaLithuaniaEstonia05101520253035404550556065707580859095100

Companies are developing sustainability initiatives

Baltic CEOs say their companies are taking active steps to minimise climate change, dominated by energy efficiency improvements (55% in Latvia, 55% in Lithuania and 54% in Estonia). CEOs also say their companies are creating innovative, climate-friendly goods, services or technologies (39% in Latvia, 40% in Lithuania and 47% in Estonia) and selling goods, services or technologies that support climate resilience measures (37% in Latvia, 35% in Lithuania and 38% in Estonia).

Created with Highcharts 9.2.2Question: Below is a list of actions companies may undertake related to climate change. Which of the following bestdescribes your company’s level of progress on each of these actions?17 %17 %36 %36 %35 %35 %36 %36 %43 %43 %56 %56 %50 %50 %8 %8 %15 %15 %11 %11 %21 %21 %16 %16 %11 %11 %16 %16 %55 %55 %39 %39 %37 %37 %34 %34 %27 %27 %22 %22 %20 %20 %18 %18 %7 %7 %11 %11 %5 %5 %5 %5 %3 %3 %10 %10 %We do not plan to do thisPlanned, but not startedIn progressCompletedImproving energy efficiencyInnovating new, climate-friendly products, services or technologiesInnovating new, climate-friendly products, services or t…Selling products, services or technologies that support customers’ climate-resilience efforts Selling products, services or technologies that support …Implementing initiatives to upskill or re-skill our workforce to prepare them for climate-driven changes to our business modelImplementing initiatives to upskill or re-skill our workfo…Implementing initiatives to protect our company’s physical assets and/or workforce from the physical impacts of climate riskImplementing initiatives to protect our company’s phys…Investing in nature-based climate solutionsIncorporating climate risk into financial planning0102030405060708090100

31% of Latvian CEOs say their companies have drawn up a transition plan for sustainable growth, while 40% are working to prepare one. The percentage of respondents saying their company has not prepared such a plan and has no intention to do so has dropped (29%, down from 37% last year). Estonia has a similar situation, with 28% of CEOs saying their company has drawn up a transition plan for sustainable growth and 41% saying they are about to prepare one. Only one fifth of Lithuanian CEOs (21%) indicate a transition plan, with 44% working to prepare one.

Created with Highcharts 9.2.2Question: Has the company developed a transformation plan towards sustainable development?29 %29 %35 %35 %32 %32 %40 %40 %44 %44 %41 %41 %31 %31 %21 %21 %28 %28 %No, my company has not made this kind of planNo, but my company is working toward making this planYes, my company has made this planLatviaLithuaniaEstonia05101520253035404550556065707580859095100

Geopolitical conflict is the biggest risk for business, while regulatory change is an obstacle

When it comes to the business environment and key threats to business growth, Baltic CEOs highlight geopolitical conflict risk (79% in Latvia and 66% in Lithuania and Estonia) as their top concern. The second most prominent risk  is cybersecurity, while risks such as inflation and energy crisis have lost their significance.

Created with Highcharts 9.2.2Question: How concerned are you about the following global threats negatively impacting your company over the next12 months?Only responses categorized as "very concerned" and "extremely concerned" are presented in the graph79 %79 %66 %66 %66 %66 %53 %53 %48 %48 %41 %41 %48 %48 %42 %42 %50 %50 %38 %38 %39 %39 %26 %26 %36 %36 %20 %20 %21 %21 %Geopolitical conflictCyber risksEnergy crisisMacroeconomic volatilityHealth risksLatviaLithuaniaEstonia05101520253035404550556065707580859095100

Baltic CEOs  all agreed on three key obstacles that could affect their company’s operations. Latvian CEOs (40%) identified regulatory changes as their primary concern, suggesting they need stability and a predictable business environment to grow their business and make long-term plans. Lithuanian CEOs cited supply chain disruptions (49%) as the main obstacle to business continuity. This may be due to supply chain complexity or global market developments. 51% of Estonian CEOs cited competition and market breaches as the main obstacle to business growth. This points to the need for effective competition policies and market supervision to secure fair competition and protect business interests.

Obstacles that have had a significant impact (including temporary) on their company’s normal operations in the last two years

53%

competitive tax environment

45%

developing the business environment

45%

national defence and security

44%

reduction in government spending

Baltic CEO Survey 2024 full report (in Latvian)

About the survey

PwC’s Baltic CEO Survey was conducted online from December 5, 2023 to January 16, 2024 online. PwC surveyed 387 CEOs in Latvia (121), Lithuania (82) and Estonia (184) from sectors such as trade, finance, construction, manufacturing, health care, transport, IT and telecommunications.

Notes:

  • The survey was based on questions from PwC’s Global CEO Survey, as well as country-specific questions tailored for Latvia, Lithuania and Estonia.

  • The percentage differences are expressed using rounded percentage values.

The Latvian CEO companies had the following revenue figures in the last financial year:

  • 34% up to EUR 5 million
  • 8% EUR 5–10 million
  • 13% EUR 11–20 million
  • 8% EUR 21–50 million
  • 7% EUR 51–99 million
  • 6% EUR 100–200 million
  • 11% more than EUR 200 million
  • 13% did not wish to specify

Contact us

Zlata Elksnina - Zascirinska

Zlata Elksnina - Zascirinska

Country Managing Partner, PwC Latvia

Kalvis Gavars

Kalvis Gavars

PwC Marketing and Communications Manager, PwC Latvia

Tel: +371 67094400

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