Terms & Conditions
In these terms of use, “PwC”, “we”, “us” and “our” mean PwC (Vietnam) Limited. “You”, “your” and similar expressions refer to the individual, corporation, trust, partnership or other entity (and any of their related corporate bodies) that has completed the registration process to use Public workshops and/or Public training offered by us.
I. The registration process for our Services
The application form forms the entire agreement about our Services and legally binding upon the parties without signing any written contract by the parties. By submitting the application form, you agreed to engage PwC’s Academy services (“Services”) and placed an order for your registration on the PwC's Academy website and the Services available through it (“”Website”, “course”).
After ordering, a payment instruction will be sent out based on the information provided in this application form. You shall make payment to us in accordance with the payment instruction. Once you have provided us the proof of payment in an email, and we confirm the full payment is received, your registration will be confirmed and invoice will be issued upon request. We will send information to your email address with Services details.
II. Terms and conditions
By completing the registration process, you represent that you are authorised to enter into the terms of use for the Services and you agree that you will comply with these terms and all applicable laws and regulations, including the Law on Intellectual Property.
Unless you enter a separate agreement in writing with PwC, in consideration for the performance of your obligations, the following terms apply in relation to any rights we grant to you for our Services within Vietnam:
1. You agree to use our Services you register for in a manner consistent with its intended purposes.
2. Unless with our prior written consent, you may not (i) share any part of the contents in our deliverables (including but not limited to notes, slides, videos, reports, and so on) with anyone else, or (ii) disclose or directly or indirectly refer to our deliverable or any part of the contents thereof, or (iii) include our name or logo in any public document or make any public statement about us or about the deliverables, or (iv) discuss our Services with anyone else.
3. If you are required by law to disclose any deliverable or any part of the contents of our deliverables, you must notify us immediately before making any such disclosure as long as it is not prohibited by law for you to do so.
4. You will provide us promptly with the information and instructions we require to provide the Services and will ensure all information is accurate and complete. We will rely on that information and will not verify it. We may retain copies of all materials relevant to the Services for at least ten years.
5. You acknowledge that we may from time to time and without notice vary, modify or terminate, temporarily or permanently, your use of our Services and/or these terms of use at our sole discretion.
6. We (and our licensors) retain all rights, titles, and interests in our Services materials and nothing you do on or in relation to our Services materials will transfer any intellectual property rights to you unless expressly stated.
7. You agree that your access to and use of our Services is for general information purposes only and should not be used as a substitute for consultation with professional advisers.
8. You agree to pay the fee(s), including applicable tax, per the invoice(s) issued by us to you. PwC’s standard payment term is 14 days or less.
9. You agree that you have sole responsibility for the accuracy and protection of the information that you or any other person inputs into the registration form and/or Website (including any personal information) and that in no event shall we or our beneficiaries be liable for any loss of any kind (including loss or corruption of your data) arising from any act or omission.
10. You agree that you must follow PwC’s eLearning Terms & Conditions if the Services contains eLearning part, which can be viewed at https://www.pwc.com/vn/en/pwc-academy/elearning-solutions/terms-conditions.html.
11. Each party will use the other party’s confidential information only for the purpose of exercising its rights and fulfilling its obligations under these terms of use or as required by applicable laws or professional standards and neither party will disclose such confidential information to third parties except to the extent necessary to exercise its rights and fulfil its obligations under these terms of use or as required by applicable laws. Your obligations under these terms of use with respect to any particular item of confidential information received will survive any termination or expiration of these terms of use.
12. You must keep your login details secure and confidential and not disclose or allow anybody else to use such login details. You must not reassign or transfer these login and password details to anyone else. We may assume that any person accessing or using the website using login details is you.
13. Our approach to privacy is set out in PwC’s Privacy Policy, which can be viewed at https://www.pwc.com/vn/en/about-us/privacy-statement.html. We agree to cooperate with each other to address our respective obligations to comply with the data protection legislation applicable to any personal information shared in connection with the registration process and/or any other interaction with PwC for use of our Services.
14. Except as provided in these terms of use, any use, copying or distributing of our Services materials for any other purpose is expressly prohibited, unless prior written consent is obtained from us.
15. You hereby indemnify PwC and other assisting PwC network firms and undertake to keep PwC and other assisting PwC network firms indemnified against any losses, damages, costs, liabilities and expenses (including legal expenses) arising out of (a) your use of and access to the Website; (b) any breach by you of any provision of these terms of use or arising out of any claim that you have breached any provision of these terms of use; (c) your breach of any third-party right, including without limitation, any intellectual property, confidentiality or privacy right; and (d) any claim that you caused damage to a third party.
16. You agree to indemnify PwC and other assisting PwC network firms for any liability that we incur in connection with any claim by anyone else in relation to your use of the Website and/or our Services materials.
17. You understand that the service start date will be notified by PwC via email after the registration process is completed (“Service Start Date”). With regard to services in the form of a multi-module package, the use/ activation of the first module is the Service Start Date.
18. You must cancel the arrangements for the Services by giving not less than thirty working days’ written notice before the Service Start Date to be entitled to a 100% refund. Other than that, there is no refund applied.
19. You may, by giving not less than thirty working days’ written notice before the Service Start Date, replace the originally registered person with another person for no additional charges. It is subject to our decision. Other than that, there is no change applied.
20. You acknowledge and understand that each multi-module package is governed by its validity which is notified prior to your payment (“Validity Period”). You must use/ activate all modules within the Validity Period to ensure sufficient access. If the Validity Period exceeds, your right to use/ activate the modules will expire, and PwC has no obligation to refund those unused/ inactivated modules.
III. Our rights and obligations
The Services and the agreement should be read in conjunction with the attached Term of Business.
- Although we aim to offer you the best experience possible, we make no promise that your experience will meet your particular learning and development requirements. We make no warranty or other obligation that successful knowledge transfer to / application by individuals will take place.
We will not be liable for the improper use nor for the manner in which or the purpose for which you use the Services materials.
PwC accepts no responsibility for any person who acts or relies in any way on any of our Services materials without first obtaining specific advice.
PwC’s maximum aggregate liability to you for all claims for direct losses or damages suffered by you under or relating to these terms of use is limited to the amount of fees paid by you to PwC, and PwC is not liable for any indirect or consequential loss or loss of profit.
7. You undertake not to bring any claims in respect of the Services against any other PwC firm (its partners, employees, or members of its bodies) or third-party supplier to PwC.
8. We are subject to certain professional and governmental regulatory requirements, including with respect to the independence of our audit clients and associated entities or persons. We may need to ask follow-up questions and you agree to provide responses accurately and promptly.
9. If we determine that our independence obligations mean that we cannot provide you our Services we will, at our sole discretion, and with immediate effect and by notice to you, terminate your rights to use the Services.
10. Under no circumstances shall PwC be subjected to your organisation’s policies, code of conduct, or additional confirmations (such as conflicts of interest or non-disclosure agreements). We will conduct ourselves in a manner consistent with PwC's Code of Conduct (found at https://www.pwc.com/gx/en/about/ethics-business-conduct.html or such other replacement website from time to time) and our internal policies.
11. We will use reasonable care to ensure that the details published on the Website and in our Services and marketing materials are correct at the time of publication.
11. We reserve the right to cancel or change the date/place of the Services and inform you without delay. If the substitute dates does not suit you, you are entitled to:
- register for another Services/date from our offer, provided that the fee already paid is used as a fee for the newly selected Services/date. The arised fee (if any) will be paid by you.
- cancel the attendance with the right of a full refund of the already-paid fee
12. If any part of these terms of use is held to be unenforceable, the unenforceable part is to be removed to the greatest extent possible and the remainder will remain in full force and effect.
13. These terms of use are governed by the laws of Vietnam and any disputes, controversies or claims arising out of or relating to these terms of use shall be referred for arbitration at the Vietnam International Arbitration Centre (the “VIAC”) under the VIAC rules that are in force when the dispute, controversy or claim arises. The language to be used in the arbitral proceedings shall be English and the place of arbitration shall be in Vietnam. The arbitral tribunal’s decision and/or award shall be final and binding upon the parties.
14. These terms of use and the attached Term of Business together constitute the entire agreement between us and you in relation to our Services and supersede all other (prior or contemporaneous) communications or displays between us, whether electronic, oral or written.
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