Cost and performance management

Increasing global competition, an intensifying regulatory environment and growing cost pressures mean that businesses facing more fierce challenges than ever. The successful organisations will be the ones that create a strong strategic focus to drive performance and align resources organisation-wide to facilitate strategic execution.

Common issues

  • You are concerned that your strategic objectives do not clearly express the desired future state of your organisation.
  • You don’t know whether your strategic objectives are being achieved.  
  • There is no link between your strategic planning and budgeting and forecasting.
  • You don’t currently link organisational objectives to individual objectives and rewards.
  • You wish to establish a culture of high performance.
  • Your operations may not fully match your current business strategy.
  • You don’t have the infrastructure to provide the right information at the right time to your key decision makers.
  • You want to have full and detailed understanding of the costs associated with your current processes.
  • You wish to allocate the majority of your costs directly to products/customers.
  • You have increasing indirect costs and issues with appropriate allocation of costs.

How we can help

Cost and performance management is the key to realising your strategy. We will work with you to translate your strategy into a meaningful framework of metrics (Key Performance Indicators, KPIs) to effectively manage and measure the achievement of your strategy. This will enable you to have the right information at the right time so you can measure and track your progress.  You will be able to analyse past performance, to identify patterns, trends and dependencies, to report on performance and to perform predictive modelling.

Based on our experience with various clients, we have developed an integrated Cost & Performance Management Framework as shown below:

 

This framework is divided into several areas to help you solve the issues currently facing your business. Our experienced team provides the following key services:

We will help you to define a suite of metrics and reporting to ensure your key decision makers have the right information at the right time.  We can support you from the development of your strategy through to definition of measurable checkpoints and measures along the way.  We will also help you to set up a reporting infrastructure to improve access to information. For large organisations, this usually involves some sort of enabling IT, such a Business Intelligence (BI) tool, and linking your existing systems to feed through data automatically. We have experience of working with the key BI tools, and can help you to compare and come to a decision about the right tool for your business.

Your benefits

  • Better information available to leaders at the right time
  • Improved reporting on achievement of business strategy
  • More effective planning, budgeting and forecasting
  • Better cost and profitability management (e.g. Cost Allocation, Activity Based Costing, etc.)
  • More clearly defined Balanced Scorecards and dashboards and strategic, operational and individual KPIs
  • More efficient, integrated performance and risk management
  • Improvements in data quality
  • Increased resilience & compliance
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Get in touch

Dinh Hong Hanh

Partner, Financial Services Leader, PwC Vietnam

Tel: +84 24 3946 2246